1. Windows Central Question's Avatar
    I've attempted to reset the phone (power+vol down -> release -> vol down -> vol up -> down -> power -> down), and it starts the reset process with the turning cogs, then fails at the end and returns a black screen with ":-(". This reset was attempted in order to fix attempts to boot resulting in a blue screen and ":(".

    I've taken all cards out of the phone, removed the battery, etc. It won't boot.

    I'd like to use the Windows Recovery Tool, but I don't know if it'll work, as I'm worried the phone might not even be detected by the PC (which has happened with certain devices before). I also don't have a Windows PC, so I'll be using one I have access to in a few days.

    It's currently sat on my bed, charging, repeatedly attempting to boot itself. The fact the reset won't complete is troubling.

    Many Thanks.
    12-20-2018 06:57 AM

Similar Threads

  1. anyone moved from lumia to huawei honor 10?
    By khaled22 in forum Ask a Question
    Replies: 6
    Last Post: 06-23-2019, 06:39 AM
  2. Halo Infinite already supports 4-player split screen gameplay
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 12-19-2018, 11:42 PM
  3. Lumia 520 nothing works related to sound
    By alphacef in forum Nokia Lumia 520
    Replies: 0
    Last Post: 12-19-2018, 01:45 PM
  4. Boot... spinner... blank screen
    By mobilereboot in forum Microsoft Surface for Windows 8 Pro
    Replies: 2
    Last Post: 12-18-2018, 05:37 PM
  5. Weird Pop-up After Turning on Screen
    By Scienceguy Labs in forum Ask a Question
    Replies: 3
    Last Post: 12-08-2018, 02:00 PM