1. Windows Central Question's Avatar
    I keep getting the blue screen tried loads of things that I could do without a stick or memory to backup and not willing to erase my files and photos.
    How can I fix this?
    'your pc ran into a problem and needs to restart'
    100% and it stops there on the blue screen. critical service failed
    did try previous saved restore point but it failed and gave me 0x8000ffff
    03-04-2019 09:57 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. You could try some of the solutions here: https://answers.microsoft.com/en-us/...c-0a00056a67cc
    03-04-2019 10:29 AM
  3. anita58585's Avatar
    03-04-2019 11:08 AM
  4. anita58585's Avatar
    did not work.
    how do i get the minidump files in blue screen?
    03-04-2019 11:08 AM
  5. anita58585's Avatar
    sfc /scannow does not work there is a system repair pending which requires reboot to complete. restart windows and run sfc again.

    same thing again
    03-04-2019 11:53 AM
  6. ven07's Avatar
    sfc /scannow does not work there is a system repair pending which requires reboot to complete. restart windows and run sfc again.

    same thing again
    So I read that you didn't want to erase your personal files... which limits our options. I would seriously just nuke it and reinstall the OS.

    I'm assuming you did the sfc scan and system restore in safe mode?

    My reason for asking this is that I believe that you can access the troubleshoot feature which gives you a 'reset' option, BUT you can also decide to reset while keeping personal files.
    03-05-2019 09:28 AM
  7. Ryujingt3's Avatar
    After going through all that, I'd just go ahead, backup my files and do a full system reset. Much easier.
    ven07 likes this.
    03-09-2019 06:34 AM

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