1. Brian white84's Avatar
    I have galaxy book 12, and a few weeks ago my son spilled soda on the keyboard and tried wiping it off the best I could and everything seemed fine after that. Except for half the keys sticking when I pressed them. So today I decided to try and clean them better and used a house hold cleaner and sprayed the keyboard hoping it would soak in and keep the keys from sticking. After doing so now none of the keys work. The back light and mouse pad still work just none of the keys. Can this be fixed or do I need to order a new keyboard? Thank you to whoever takes the time to read this.
    03-09-2020 04:39 PM
  2. gmoore114's Avatar
    03-10-2020 10:26 PM
  3. Ryujingt3's Avatar
    I have galaxy book 12, and a few weeks ago my son spilled soda on the keyboard and tried wiping it off the best I could and everything seemed fine after that. Except for half the keys sticking when I pressed them. So today I decided to try and clean them better and used a house hold cleaner and sprayed the keyboard hoping it would soak in and keep the keys from sticking. After doing so now none of the keys work. The back light and mouse pad still work just none of the keys. Can this be fixed or do I need to order a new keyboard? Thank you to whoever takes the time to read this.
    It may be best to contact Samsung and tell them what happened and they can then tell you your options.
    03-13-2020 08:09 PM

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