12-02-2017 04:44 AM
30 12
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  1. DenverRalphy's Avatar
    As the title suggests... I powered up my T100, it went through a Windows update for about 10 minutes. But at the end, I got the message "We couldn't complete the updates. Undoing changes. Don't turn off your computer." with the spinner indicating that it's working. Unfortunately, it's been a few hours now, and it's still sitting there with the same message.

    A cursory Google search only came up with one hit, where somebody said to power down (despite the warning not to).

    Any suggestions?

    Sent from my SCH-I545 using Tapatalk
    04-12-2014 07:04 PM
  2. DenverRalphy's Avatar
    One caveat I'd like to mention, is that while I'm not opposed to performing a hard reset, I'd sooner fix the problem without it if possible. There's nothing important on the device that I'm not going to lose sleep over losing. But in the future that may change.

    Sent from my SCH-I545 using Tapatalk
    04-12-2014 07:37 PM
  3. xzb6np's Avatar
    Well if it doesn't complete you will have to power down. If it doesn't boot then go into recovery mode and fix it there by going back to a previous restore point.
    04-12-2014 09:37 PM
  4. pmgzlatarov's Avatar
    failure configuring windows updates undoing changes windows 8 on my asus +keys(f9,f2,esc......etc) not working and the boot ..........What to do!?!?!?
    07-05-2014 11:13 AM
  5. Pistooli's Avatar
    I have the same problem. It can not perform the update, reverting. And since the update is not done I am not able to access my OneDrive. Disappointing.
    Sent from my Nokia 630 DS using Tapatalk
    07-19-2014 05:30 AM
  6. Shannon Dillard's Avatar
    As the title suggests... I powered up my T100, it went through a Windows update for about 10 minutes. But at the end, I got the message "We couldn't complete the updates. Undoing changes. Don't turn off your computer." with the spinner indicating that it's working. Unfortunately, it's been a few hours now, and it's still sitting there with the same message.
    A cursory Google search only came up with one hit, where somebody said to power down (despite the warning not to).

    Any suggestions?

    Sent from my SCH-I545 using Tapatalk
    Last edited by Guytronic; 12-15-2014 at 04:49 PM.
    12-11-2014 11:30 PM
  7. Pistooli's Avatar
    So what was the solution? Any luck with the updates?

    Sent from my ASUS T100 using Tapatalk
    12-15-2014 04:43 PM
  8. corgi11's Avatar
    I called Asus and tech support told me how to fix this problem and it worked great !!!!!

    1. Go to desktop (windows key + D)
    2 Go to Control Panel from Start Button
    3. Under System and Security click on Find and Fix problems
    4. Under System Security click on Fix problems with Windows Updates
    5. After it fixes your system do your updates from the control panel.
    12-29-2014 07:15 AM
  9. John Humbracht's Avatar
    i'm having the same issue as op, but the problem is that i can't even get into windows. stuck at the message and windows won't load, so corgi11's solution about the control panel is moot. any other ideas?
    12-31-2014 12:37 AM
  10. WanderingTraveler's Avatar
    i'm having the same issue as op, but the problem is that i can't even get into windows. stuck at the message and windows won't load, so corgi11's solution about the control panel is moot. any other ideas?
    Why don't you try to force Windows to boot in Safe Mode?
    12-31-2014 12:39 AM
  11. Sheilia McLaughlin's Avatar
    I like others can't get it to stop undoing changes. I can't get it it reboot. How would I force a restart. Cntr+Alt+delete isn't working.
    01-06-2015 03:27 PM
  12. Malksharan's Avatar
    - Push power + the button under the volumedown (10sec). The unit is shutting down
    - Push the power button to start up (1-3 sec)
    - Just before the asus logo press Maj+F7
    - In the menu select the advanced options to restore your computer (yuo have the choice either to reactualize or restore to factory settings)

    Bye Bye :)
    01-21-2015 08:05 AM
  13. rsadrian's Avatar
    If your T100 tablet doesn't boot enter to recovery by pressing power+volume up and restore windows from there...
    01-24-2015 01:13 PM
  14. Abdul Shahir's Avatar
    i'm having the same issue as op, but the problem is that i can't even get into windows. stuck at the message and windows won't load, so corgi11's solution about the control panel is moot. any other ideas?
    Make sure you have the internet available. That helps.
    03-13-2015 07:41 AM
  15. Griggs45's Avatar
    Thank you very much! This solved my issue that I was having. I was experiencing along the same lines of problems and this fixed it! Thank you again!
    03-22-2015 06:58 PM
  16. Griggs45's Avatar
    I called Asus and tech support told me how to fix this problem and it worked great !!!!!

    1. Go to desktop (windows key + D)
    2 Go to Control Panel from Start Button
    3. Under System and Security click on Find and Fix problems
    4. Under System Security click on Fix problems with Windows Updates
    5. After it fixes your system do your updates from the control panel.


    Thank you very much! This solved my issue that I was having. I was experiencing along the same lines of problems and this fixed it! Thank you again!
    03-22-2015 06:59 PM
  17. Filip Vrbanec's Avatar
    What is Maj? is that a keyboard button?
    geaux2u likes this.
    04-29-2015 05:07 PM
  18. geaux2u's Avatar
    Yea, what the hell is "Maj" key?? There is know such key. Your answer is about as much help as the rest of these idiots who are telling us to go to control panel etc. How are we suppose to do that when the computer is STUCK on "couldn't complete the updates undoing changes don't turn off your computer". I have looked at several supposed solutions and most assume we can go places on the computer. WTF??

    I just got my answer as to way America is going to ****. There's a bunch of idiots living here and can't get out of there on way.
    05-15-2015 03:48 PM
  19. Tony Gatlin's Avatar
    There is no such thing as an "Maj" key. Malksharan is just one of those trolling morons that post jibberish for the sole reason of confusing people.
    05-19-2015 07:28 PM
  20. frog357's Avatar
    Relax people Maj is equivalent to shift in french. Try doing research before attacking this person for offering his input.
    06-19-2015 11:55 PM
  21. webofwebs1's Avatar
    You are awesome! Thank you.
    09-29-2015 09:00 PM
  22. deejoy67's Avatar
    and even if you restart it turns on and continues where it left off
    10-07-2015 05:44 PM
  23. jfurstone's Avatar
    1st off, thanks for going public in the face of so much "Stupidity" that exists in the Tech Support World, and including manefestations of that same "Stupidity" that is so prevalent these days on this and similar forums from individuals with good intentions who don't take the time to really "READ" what we are posting.

    2nd, I'm in the exact same position. My Brand, Spanking new ASUS VIVO TAB tried to update to WIndows 10. Twice now. I purchased the exact same unit from (Name withheld to protect the innocent) and attempted to update to Windows 10 by first, ensuring that ALL the Windows 8.1 updates were downloaded and installed, then second, starting the Windows 10 Update procedure.

    3rd, From what information I've been able to glean from the .NET general opinion, the best way I can figure out to reset the tablet is to purchase a Micro USB to Female USB Adapter for around $5.00 so you can plug a USB keyboard into the tablet, restart the Tablet and immeadiately hold down the F9 key on the USB keyboard, and that SHOULD start the recovery process. Stay tuned for coming attractions..
    11-09-2015 04:52 PM
  24. Geronn Randall's Avatar
    I had this exact problem. Hold the power button until complet shutdown, then turn it back on and immediately hold F9 this will start recovery mode, from here you can select a previous point to restore from.
    11-17-2015 06:58 PM
  25. betsy cosgrove's Avatar
    - Push power + the button under the volumedown (10sec). The unit is shutting down
    - Push the power button to start up (1-3 sec)
    - Just before the asus logo press Maj+F7
    - In the menu select the advanced options to restore your computer (yuo have the choice either to reactualize or restore to factory settings)

    Bye Bye :)
    didn't work
    11-22-2015 12:43 PM
30 12

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