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    Hi,

    The last 5 days i have a huge problem with my laptop. After the last updates of windows 10 my laptop ASUS had a problem after the login: the display was all black and could only see the mouse. i had this issue for 4 days every time i tried to login into my computer.
    Yesterday however, after 20 minutes of black screen, there was an error message that appeared that said that that there will be made a complete analysis (or something like this, i am not a specialist). and when the laptop rebooted it went directly to the BIOS (or whatever it is called) and wouldn't go further! i pressed F10 to save and exit and ESC just to exit and every time the system reboots and goes back to the BIOS. I even restored the factory settings. I am desperate! Please help.

    Elena
    08-25-2015 04:23 AM

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