1. v17's Avatar
    Bought the phone Brand New but the earpiece doesn't seem to work. When I plug in headphones I can hear everything as well as on speaker but no sound at all coming from the earpiece.

    I searched online and this forum. Did a hard reset of the phone but still no fix. Anyone else experienced this issue or have an alternate solution?
    01-12-2016 03:44 PM
  2. RumoredNow's Avatar
    Did the earpiece ever work?

    I think by doing a Hard reset you have pretty much rued out software. It might be time for applying your warranty with the seller.
    01-12-2016 09:22 PM
  3. v17's Avatar
    The earpiece has never worked. Phone is brand new bought from the Microsoft Store.

    Thanks for the reply. I thought it might have been something I overlooked. Off to the Microsoft Store tomorrow.
    RumoredNow likes this.
    01-12-2016 10:25 PM
  4. RumoredNow's Avatar
    From my understanding they are very good about exchanges.

    Great good luck.

    Let us know how it works out.
    v17 likes this.
    01-13-2016 12:43 AM

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