1. Windows Central Question's Avatar
    just went to unlock its
    and screens frozen only 4 mths old
    03-16-2016 10:32 AM
  2. RumoredNow's Avatar
    The cause is probably a process that won't resolve.

    Try a Soft Reset. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds).

    Soft Reset is a good first use tool to solve all kinds of glitches. Like they say: "Glitch Happens!"




    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.
  3. RumoredNow's Avatar
    The cause is probably a process that won't resolve.

    Try a Soft Reset. Hold the Volume Down + Power buttons until the phone vibrates and reboots (about 10 seconds).

    Soft Reset is a good first use tool to solve all kinds of glitches. Like they say: "Glitch Happens!"




    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread... Please see this link for instructions on how to join Windows Central.
    03-16-2016 02:36 PM

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