No 4G with T-Mobile?

[StinkyMojo]

I updated my Win HD to 8.1 Update 1 via Developer Preview program and I can't seem to get anything higher than 3G.
I didn't find anything I was able to change under the Cellular section of the settings, either. Can anyone with t-mobile confirm?

Thanks!

 

[Kaushik Banerjee]

generally if carriers in your circle or location dont support 4g it wont be displayed in your phone or the option to switch to 4g wont appear.

 

[bigas]

This phone is not a true 4G one; it uses 3.75G or what operator already call 4G.

But it is not LTE compatible.
Enviado do meu dispositivo m?vel.

 

[StinkyMojo]

Right, but just like my 521 which also is HSPA+, it should also come up as 4G. I have a feeling that it needs a firmware update because the Developer Preview update broke it.

 

[metalchick719]

You're on T-Mobile, yes? Pretty sure the article on the Blu HD from last week said the phone would only get 4G on T-Mo.

 

[StinkyMojo]

Yes I am. The problem is that I'm only getting 3G for some odd reason.

 

[phelme]

Under Settings-> Cellular + SIM tap on SIM settings. Make sure Highest Connection speed is set to 4G.

My 1520 on T-Mobile is on the latest DP and gives an H icon where it should,

Have you done a speed test or are you just relying on the icons in the notification bar?

 

[StinkyMojo]

The only connection speed available to select is 3G. It's noticeably slower than my 521, which is also 4G HSPA+.

 

[phelme]

The only connection speed available to select is 3G. It's noticeably slower than my 521, which is also 4G HSPA+.

Hmm, you should ask BLU and see what they have to say.

 

[tai4de2]

The 'stock' Windows Phone 3G/3.5G connection speed icons are strings like 3G, H, and H+. However operators can customize the strings to whatever they want.

T-Mobile and AT&T (and maybe others) take advantage of that for marketing purposes, customizing those strings so that 3G, H, and H+ all show '4G' instead. Therefore on your T-Mobile-branded Lumia 521, it is impossible for you to ever see 3G, H, or H+. You'll instead see '4G' for all of those.

Your BLU Win HD is unbranded, and so uses the stock 3G/H/H+ connection speed icons. It is impossible for that phone to ever say 4G. It will say 3G/H/H+ as appropriate.

Bottom line: '3G' or 'H' or 'H+' on an unbranded device like your BLU are exactly the same thing as '4G' on your T-Mobile-branded Lumia 521. Any perceived slowness on your BLU isn't due to "not getting 4G".

Typically you should expect the phone to show '3G' when idle and ramp up to H and/or H+ during data transfers. If your BLU device *never* shows H or H+ then it is not taking advantage of the HSPA+ network, which might explain the slowness. I can't speculate about why that might be happening.