01-06-2017 03:00 PM
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  1. FrustBite's Avatar
    The Anniversary update has wrecked the BLU Win JR LTE X130e. The screen calibration has a problem as the device information in settings shows a resolution of 540X960 instead of the actual 480X854.

    Please refer the below link that explains the issue. Has anyone else reported this? We need as many people as possible to provide feedback about this on the feedback hub so that it is resolved.

    http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/unable-to-get-insider-preview-builds-on-blu-win-jr/f7785867-d016-41b9-a5ca-b8f575a5fc12?page=5&msgId=2ffd282d-883d-42e1-9e53-c30b6abb9574
    08-17-2016 02:25 AM
  2. giovinciello's Avatar
    All users of this product have this serious problem.

    http://answers.microsoft.com/en-us/m...a-728e66a80259
    I have permission to copy your message here my friend! We all like to this post on Microsoft Answer to make it a priority to Microsoft eyes!
    08-17-2016 04:35 AM
  3. Shiveon7's Avatar
    Man is there any way to stop installing the update which is now due tomorrow. And after that it will install itself
    08-17-2016 07:05 AM
  4. Tom_Cologne's Avatar
    Hello,
    same issue on my BLU WIN JR LTE after regular Update last night.
    Only way back to get the phone working with Windows Device Recovery Tool and roll back to WP 8.1 (8.10.15137.148).

    Comment: Its unbelievible that this error was transfered into the Anniversary Update after it was fixed for Upgrading the BLU WIN JR LTE (130E) to WP10. Really not a good job from MS and BLU!
    Is there nobody doing final tests at BLU before they give a go to MS for release this for this phone?
    Last edited by Tom_Cologne; 08-17-2016 at 07:35 AM.
    08-17-2016 07:20 AM
  5. Shiveon7's Avatar
    This is all Blu's fault. MS gave time to carriers to test the compatibility. But they just ignored it
    08-17-2016 07:27 AM
  6. Shiveon7's Avatar
    What about someone who had started the update bur paused it on 0% . Now is there any chance to revert that 0% to . Up to date status with having 10586.545
    08-17-2016 07:28 AM
  7. Shiveon7's Avatar
    Hello,
    same issue on my BLU WIN JR LTE after regular Update last night.
    Only way back to get the phone working with Windows Device Recovery Tool and roll back to WP 8.1 (8.10.15137.148).

    Comment: Its unbelievible that this error was transfered into the Anniversary Update after it was fixed for Upgrading the BLU WIN JR LTE (130E) to WP10. Really not a good job from MS and BLU!
    Is there nobody doing final tests at BLU before they give a go to MS for release this for this phone?
    I think releasing the November update aka 1511 for jr lte was the sole purpose of Blu. Because they made promise to update it to 10 . And now they updated jr lte to win 10. They will not waste any time on this Crap
    08-17-2016 07:50 AM
  8. Chintan Gohel's Avatar
    What about someone who had started the update bur paused it on 0% . Now is there any chance to revert that 0% to . Up to date status with having 10586.545
    maybe do a soft reset
    08-17-2016 08:13 AM
  9. Shiveon7's Avatar
    maybe do a soft reset
    Did soft reset bt still showing the update. Maybe its just a time bomb which will explode soon or later
    Chintan Gohel likes this.
    08-17-2016 08:19 AM
  10. Shiveon7's Avatar
    Update:- the AU size of 14393.67 has been reduced to 509.18 Mb from 532.xx MB . Something going on the other side???
    08-17-2016 08:51 AM
  11. FrustBite's Avatar
    Please tweet Dona Sarkar and Windows Insider on twitter as well.
    08-17-2016 09:51 AM
  12. FrustBite's Avatar
    Did soft reset bt still showing the update. Maybe its just a time bomb which will explode soon or later
    Soft reset or hard reset will not solve the issue. Like I said, refer the link below. They have updated the screen resolution incorrectly as 540X960 instead of 480X854. If you reset, you wont be able to get into the phone as you will be stuck at the setup screen and not even be able to receive calls. In the language selection screen the bottom buttons cannot be clicked.

    http://answers.microsoft.com/en-us/i...3-c30b6abb9574
    08-17-2016 09:56 AM
  13. FrustBite's Avatar
    I think releasing the November update aka 1511 for jr lte was the sole purpose of Blu. Because they made promise to update it to 10 . And now they updated jr lte to win 10. They will not waste any time on this Crap
    In that case they should have blocked the Anniversary update by informing Microsoft. If they allowed the update through, then they are at fault as well. At least the phone was usable on build 10586.
    08-17-2016 10:20 AM
  14. Chandramouli13's Avatar
    I tweeted. let hope, they will give reply...
    08-17-2016 10:46 AM
  15. ArunVasanth's Avatar
    I got response from blu


    Here are your Hard Reset Instructions! , Technically speaking they doesn't have any other template
    08-17-2016 01:05 PM
  16. Chandramouli13's Avatar
    What they said?
    08-17-2016 01:14 PM
  17. ArunVasanth's Avatar
    08-17-2016 01:22 PM
  18. ArunVasanth's Avatar
    I think they are not aware of the actual problem ,this hard reset instructions surely brick the device
    08-17-2016 01:25 PM
  19. 871120's Avatar
    Hi all!
    I am new to the forum and I have just experienced the same problem. So apparently is a resolution issue. What can we do?

    Many thanks,
    Lo

    ps: http://forums.windowscentral.com/ask...=1#post3543178
    08-17-2016 01:48 PM
  20. Shiveon7's Avatar
    I think they are not aware of the actual problem ,this hard reset instructions surely brick the device
    So have u tried that cuz we don't have much choices left in our pockets.
    08-17-2016 09:34 PM
  21. prasanth1947's Avatar
    Updated to latest on yesterday ,touch not worked ( couldn't go to start menu since it was password protected , not able to enter the exact words).

    Then tried hard reset with the hardware buttons , there it is stuck on the start screen while selecting the country ( cant select the Next button ) .

    Cant keep the device in dead state so I am trying to down load the firmware using Windows Device Recovery Tool ..
    08-17-2016 10:25 PM
  22. Shiveon7's Avatar
    And if we remove password before updating . What will be the scenario. Can we use the phone??
    08-17-2016 10:32 PM
  23. prasanth1947's Avatar
    I dont think so..I have received couple of calls after update but couldnt pick it up.
    08-17-2016 10:43 PM
  24. Chandramouli13's Avatar
    Originally posted by Shiveon7
    And if we remove password before updating . What will be the scenario. Can we use the phone??
    YES. if u removed the password, before the update, It will not ask again.
    08-17-2016 11:43 PM
  25. Chandramouli13's Avatar
    Originally posted by prasanth1947
    Updated to latest on yesterday ,touch not worked ( couldn't go to start menu since it was password protected , not able to enter the exact words).

    Then tried hard reset with the hardware buttons , there it is stuck on the start screen while selecting the country ( cant select the Next button ) .

    Cant keep the device in dead state so I am trying to down load the firmware using Windows Device Recovery Tool ..
    Actually, U can easily remove the password using find my phone via computer...
    08-17-2016 11:45 PM
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