1. prasanth1947's Avatar
    Experiencing weird battery issues in BLU win Jr LTE phone . It is becoming completely drain ( switched off) from 60 % , 40 % etc to 0% with in few mins .. not particular behavior .

    Did soft reset and Hard reset too but no changes

    Do any one experiencing similar issues ? Please suggest if anything can be done .
    09-12-2016 10:44 PM
  2. Chintan Gohel's Avatar
    Experiencing weird battery issues in BLU win Jr LTE phone . It is becoming completely drain ( switched off) from 60 % , 40 % etc to 0% with in few mins .. not particular behavior .

    Did soft reset and Hard reset too but no changes

    Do any one experiencing similar issues ? Please suggest if anything can be done .
    have you tried removing the battery? Maybe the contacts are loose?
    09-13-2016 07:41 AM
  3. Chandramouli13's Avatar
    Originally posted by Chintan Gohel
    Originally Posted by prasanth1947
    Experiencing weird battery issues in BLU win Jr LTE phone . It is becoming completely drain ( switched off) from 60 % , 40 % etc to 0% with in few mins .. not particular behavior .

    Did soft reset and Hard reset too but no changes

    Do any one experiencing similar issues ? Please suggest if anything can be done .
    I'm also experiencing last two months. But no solution. Sometimes im getting 1.5 day battery backup. Sometimes 4 to 5 hrs..

    have you tried removing the battery? Maybe the contacts are loose?
    It has non removable battery.
    09-13-2016 08:02 AM
  4. wards242's Avatar
    Same problem on 10 month old phone. It goes from 60% to nothing. If I plug in the charger it goes back to 60%. Very strange. I have reset the battery and used battery saving apps to try to sort this out. Battery is sealed so stuck at the moment. Might just need a new phone!
    09-16-2016 12:56 AM
  5. Ektalog's Avatar
    What Windows version/update are you guys using?
    09-16-2016 09:48 AM
  6. Chandramouli13's Avatar
    originally posted by ektalog
    what windows version/update are you guys using?
    .545 th2
    09-16-2016 09:52 PM
  7. Chintan Gohel's Avatar
    Same problem on 10 month old phone. It goes from 60% to nothing. If I plug in the charger it goes back to 60%. Very strange. I have reset the battery and used battery saving apps to try to sort this out. Battery is sealed so stuck at the moment. Might just need a new phone!
    no warranty?
    09-25-2016 02:31 AM
  8. prasanth1947's Avatar
    Same problem on 10 month old phone. It goes from 60% to nothing. If I plug in the charger it goes back to 60%. Very strange. I have reset the battery and used battery saving apps to try to sort this out. Battery is sealed so stuck at the moment. Might just need a new phone!

    If you are not keen on Win 10 then restore it to 8.1 using recovery tool. I have fed up with this behaviour ( switching off over night and sudden switch off when we do some tasks or even get a call though it shows 60 % , 80 % battery).

    I have reverted to 8.1 on yesterday again and using it , no such issues found so far but sadly I am not able sync my exchange account, it keeps throwing an error " we werent able to apply the security policy that's required by mail.xxxx.com . Conact your company's support person to fix the problem"

    But it was working when i got this hand set Win 8.1 and also works if I upgrade to Win 10 ( No change to the policy). not sure how to fix this issue since I need this mobile for my mails :(
    09-26-2016 07:54 AM
  9. wards242's Avatar
    I have today updated to the latest build 10.0.14393.321 so we will now see if this sorts the battery issues as this build is meant to have a fix.
    Chandramouli13 likes this.
    10-12-2016 01:02 AM
  10. wards242's Avatar
    Battery seems fineat last on latest Windows 10 build 10.0.14393.321 and15023 firmware.
    10-12-2016 11:52 PM
  11. wards242's Avatar
    Suspect faulty battery eventually which I changed for a new one off Ebay. No further problems since for couple of months now.
    01-06-2017 03:02 PM

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