1. QOAM's Avatar
    Please suggest a new carrier but first please excuse me for venting .. ..

    I will be moving 4 lines to Virgin or AT&T or that new one (can't think think of the name.) ANYONE OTHER THAN T-Mobile. T-Mobile TRICKED me into signing a contract on all my phones and the following day (for real) put an end to contracts.. I haven't had a contract for 7 of the 9 years because I don't buy their phones. With this NEW BETTER PLAN that they sold me T-Mobile made 2 lines voice & data that were previously voice and broadband and when I could no longer connect my iPads they said I should buy 2 more lines for broadband. That they cannot change a voice line to broadband .. CAN NOT ?? OR WILL NOT ??? First with the new plan they TRICKED me into adding another line ( I had 3 at first.) He said the new line would be broadband like the others and then told me they were unable to print my contract because their printer was down.

    By the time I got around to trying the new line out it was TOO LATE. I couldn't connect. I contacted customer support, tech support, billing and then I starting asking for a supervisor. NOBODY would connect me to a supervisor. Each one said, "I can help you .. you don't need a supervisor..." and when they couldn't they would just disconnected me. I would start all over until I finally got a supervisor who said the same thing .. Sorry, can't change your plan to what you had, it doesn't exist any more .. HATE TO SEE YOU GO .. I would say .. "give me what I need and I will sign the contract again" and they said "we do not have contracts any more."

    I was 7 years without a contract and never left T-Mobile. I buy all my phones unlocked from different countries. I paid $750 for a Nokia Lumia 920 because T-Mobile doesn't have that one .. With my Canadian version of this phone I get 4G with T-Mobile .. I paid $700 each for my unlocked iPad, unlocked iPad mini and about the same for my unlocked iPhone. NOT jail broken, they are factory unlocked. T-Mobile says on their home page .. BRING YOUR OWN PHONE .. what they don't say is 'we won't give you any support for it though.'

    I was loyal for 10 years but this is just the beginning of HATE T-MOBILE forever campaign .. What is the answer? Virgin Wireless? There is another carrier - a new one - Anyone know the name? I wrote it down and then forgot it ..
    04-20-2013 05:33 PM
  2. unstoppablekem's Avatar
    Straighttalk?
    04-20-2013 05:34 PM
  3. QOAM's Avatar
    yeah .. thanks. That's the name. Straighttalk. Thanks.
    04-20-2013 06:01 PM
  4. QOAM's Avatar
    Can I use my ipad (not iphone) with Straighttalk? Apparently the answer to that question is "NO" with T-Mobile.
    04-20-2013 06:34 PM
  5. unstoppablekem's Avatar
    yeah .. thanks. That's the name. Straighttalk. Thanks.
    np
    04-21-2013 02:13 AM
  6. unstoppablekem's Avatar
    Can I use my ipad (not iphone) with Straighttalk? Apparently the answer to that question is "NO" with T-Mobile.
    I don't think so, sorry.
    04-21-2013 02:13 AM
  7. champers77's Avatar
    The new company is Solavei, which is on the T-Mobile towers that you are used to. I am a founding member and we just launched in September and have over 150,000 customers. I have been on the service since our beta test in June and have had not one dropped call. We have the best value, $49 a month unlimited voice, text and data on the 4 G network with free unlimited international texting, and no contracts! 4 gig of data that you would pay $70 a month for with T-Mobile. Needless to say we have had a lot of people switch over to us from T-Mobile. Similar to Living Social where if you refer 3 yours is free, we also have a referral program that if you refer three people, your bill is $29 net a month as we send you $20 every month when your referrals pay their bill. You can use for dinner or to pay your bill. Refer another three and your bill is a net $9 a month. We give you a website at no charge in case you decide to refer people, if not, you have the best value proposition in the marketplace. Go check it out at Solavei. For a video summary go to wwwMobileService.ShareSolavei.com or call at 800-668-0249 if you have questions.
    John
    Last edited by palandri; 04-21-2013 at 11:40 AM. Reason: Modified link
    04-21-2013 11:29 AM
  8. eric12341's Avatar
    Since its within 30 days you can cancel and just goto their no contract plan. Straight talk and everything else doesn't have unlimited data or allow streaming.
    04-21-2013 01:48 PM
  9. blackhorse6's Avatar
    Since its within 30 days you can cancel and just goto their no contract plan. Straight talk and everything else doesn't have unlimited data or allow streaming.
    This +1
    04-28-2013 12:17 AM
  10. mrmdj31675's Avatar
    Who wants to be part of a Pyramid Scheme-like company like Solavei? The promises of paying customers back when in reality it would cost solavei more to pay a customer than to open stores or sell their overly expensice devices, and not being a legal partner for Blackberry and Windows Phone raise red flags.

    Reminds me so much of Primerica.
    04-29-2013 02:25 PM

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