AT&T changes device upgrade eligibility time from 20 to 24 months

[lsmachado]

Just read an article on CNET stating that new AT&T customers, as well as existing customers whose contract ends in March 2014 or later will now have to wait a full 24 months to be eligible for a subsidized upgrade. The article says they are following in Verizon's footsteps.I receive a corporate discount, so I checked my upgrade eligibility date online. Sure enough, my upgrade eligibility date went from November 2013 to March 2014. Just thought I would share the information if anyone is interested.

 

[gsquared]

Just because something is on paper doesn't mean it will be followed. If they want to move the newest model phones you'll still get your 18 month upgrade.

 

[lsmachado]

I hope you're right. The last time I checked my eligibility date, it was 11/2013, today, it's 3/2014. Maybe they'll change their mind.

 

[mrmdj31675]

Another way AFee&Fee screws their customers, but then again it's the carrier most beloved here...

 

[lsmachado]

I remember back in the day here before Cingular when they were SW Bell Wireless, we could upgrade every year. <sigh>

 

[avsef]

I've got a 4 line family plan with AT&T. When I tried to add a 5th member, the price was outrageous. So I did some research and found a great deal with Virgin Mobile. I'm seriously considering switching the rest of my family to Virgin over time.

 

[RStock521]

Just noticed this on mine too. I was looking forward to getting the new EOS Lumia in November. I feel like this is a breach of contract on ATT's part. They changed it to 24 months after it was established at 18!

 

[lsmachado]

I know what you mean. I missed the cutoff by one month. My contract is up in April. I guess we will all have to hope our phones hold up for 2 years. That late in the game, if something should happen, it doesn't seem like filing an insurance claim and ponying up $125. would be worth it when you're so close to your upgrade date.