T-Mobile misrepresents user ratings

jgbstetson

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If you go to All Phones and sort by user reviews on T-mobile's website, you'll find that the crapple turds float to the top, followed by some android and BB phones, then the 521 and 925. But if you click to see the actual rating, you'll quickly realize that they're not sorted properly.

The 925 has 4.8 stars
IPhone 4: 5 (only 1 review)
IPhone 5: 4.3
IPhone 4S: 4.1
BB 9315: 4.3
BB Q10: 4.3
Nexus 4: 4.4
HTC One: 4.7
LG L9: 4.0

Only the iPhone 4 is rated better, but all of these phones are ahead of the 925. What gives?
 

TechFreak1

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May 15, 2013
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That is skewed and misleading... especially the L925 is at 4.8 with 60 something reviews!

Maybe shoot a quick email to Nokia :p that will whack some sense into them lol.
 

jgbstetson

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I went ahead and sent Nokia an email. I don't expect to hear back, but hopefully they take note. I know they haven't done as well in the US as hoped, and this certainly doesn't help.
 

bryantest

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Geez. Considering T-Mobile has been really lazy or even apathetic in marketing the Lumia 925, Good luck getting a response. =(
 

jgbstetson

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I got a note from Mr. Elop, or likely his assistant:

"Thanks for the note. We will check into this.

Regards,

Stephen"

Matt Rothschild is copied on the email. Well, that's all little me can do at this point. I don't think this is an innocent mistake by T-Mobile, because all of the Apple phones are listed first. Kinda bull**** if you ask me.
 

TechFreak1

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It is bullcrap, I'm following O2 UK rather closely (as well as 3). If they haven't changed the device from iphone 5 to the lumia 1020 on the front ill send a quick email to MS and Nokia. Reason why i haven't done so yet, its because the the 1020 hasn't been released in the EU yet.
 

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