1. petersun21's Avatar
    Have you tried to unlock you phone with AT&T lately? After you unlock one phone through att.com/deviceunlock and hit the back button on your browswer, ATT will created another request for the same IMEI number. For one unlocking, you may create quite a few requests for the same imei number. All will be counted toward your 5 total for a year. No matter what you say to CSR, AT&T will not recify this and help you...
    palandri likes this.
    11-13-2013 02:32 PM
  2. Laura Knotek's Avatar
    Are there any instructions on the page that say "do not refresh browser or go back"?
    palandri likes this.
    11-13-2013 02:34 PM
  3. palandri's Avatar
    So you're saying make sure you don't hit your back button after your initial request?
    Laura Knotek likes this.
    11-13-2013 02:37 PM
  4. PB_H's Avatar
    Have you tried to unlock you phone with AT&T lately? After you unlock one phone through att.com/deviceunlock and hit the back button on your browswer, ATT will created another request for the same IMEI number. For one unlocking, you may create quite a few requests for the same imei number. All will be counted toward your 5 total for a year. No matter what you say to CSR, AT&T will not recify this and help you...
    Oops
    11-13-2013 02:39 PM
  5. Laura Knotek's Avatar
    So you're saying make sure you don't hit your back button after your initial request?
    Most sites tell you not to hit the back button. A&T says don't hit back button or refresh browser if you're paying your bill online.
    11-13-2013 02:40 PM
  6. petersun21's Avatar
    Are there any instructions on the page that say "do not refresh browser or go back"?
    the count should be against IMEI anyway.
    palandri likes this.
    11-13-2013 02:42 PM
  7. thed's Avatar
    the count should be against IMEI anyway.
    Seriously, why on earth would someone ever intentionally make 2 requests for the same IMEI? Why would they even allow you to do that?

    As a web developer it really bothers me when I see a page that tells me not to hit the back button or close the window. If you have to tell your users to do that it probably means you made a poor design decision.

    Sent from my Nexus 4
    Laura Knotek and palandri like this.
    11-13-2013 02:53 PM
  8. PB_H's Avatar
    Why did you ask for as for an unlock code twice for the same IMEI
    or was it just brain freeze that caused you to hit the back button ?
    11-13-2013 03:32 PM
  9. psiu_glen's Avatar
    Why did you ask for as for an unlock code twice for the same IMEI
    or was it just brain freeze that caused you to hit the back button ?
    sounds like he did one request, went back to start another, and when you go back it automatically fires off another request for the one you just did.
    11-13-2013 03:46 PM
  10. petersun21's Avatar
    Why did you ask for as for an unlock code twice for the same IMEI
    or was it just brain freeze that caused you to hit the back button ?
    I have 3 iphones to unlock.
    11-13-2013 03:59 PM

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