1. trooters's Avatar
    I'm having some trouble with getting T-Mobile lately and wanted to see if others are seeing this too.

    When I send MMS messages sent from T-Mobile (e.g. group messages), they are showing up blank to people on other carriers (e.g. AT&T). Pictures messages show up just fine to them, but if I send a text to multiple people in a group message, the people who aren't with T-Mobile will see a blank message on their phone.

    Sending from T-Mobile to T-Mobile works just fine, but inter-carrier does not.

    I've called to T-Mobile and they told me it is a network issue, but it's being going on now for the 3rd week and I'm frustrated trying to figure out if this is wide spread issue.

    If you try to reproduce this, please keep in mind:
    1. Enable group messaging (messaging->...->Settings->Group Messaging = ON)
    2. Send a text (no pictures) to at least two or more people (at least one who is not on T-Mobile). The T-Mobile person will get it just fine. the other person sees a blank message.
    12-07-2013 03:16 AM
  2. trooters's Avatar
    I called T-Mobile technical support and finally they said this is tracked by master ticket #6152538. They said it affects ALL Intercarrier group messages.

    The unfortunate part is that there has been no progress for a couple weeks...
    12-07-2013 04:34 AM
  3. trooters's Avatar
    This is now resolved and working again.
    12-19-2013 11:44 PM
  4. rory753's Avatar
    Hey trooters,
    I recently started having a problem with MMS for both me and my wife's phone. what was the fix?
    01-08-2014 02:52 PM
  5. trooters's Avatar
    Hey trooters,
    I recently started having a problem with MMS for both me and my wife's phone. what was the fix?
    i didn't do anything, rather t-mobile fixed it on their network.
    01-11-2014 07:41 PM

Similar Threads

  1. Replies: 3
    Last Post: 02-26-2014, 09:43 PM
  2. Rumors On Surface 3, Xbox TV, Surface Notebook Emerges Online
    By 12Danny123 in forum Microsoft News & Rumors
    Replies: 6
    Last Post: 01-12-2014, 12:17 PM
  3. Nokia Lumia 526 comes to China Mobile; now available from online retailer
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 01-08-2014, 04:10 PM
  4. Samsung shows off its new ATIV Book 9 #CESlive; the laptop with an inredible battery
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 01-08-2014, 03:40 PM
LINK TO POST COPIED TO CLIPBOARD