01-23-2014 01:04 AM
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  1. channing0214's Avatar
    Everyone has different experiences and opinions and those were mine. As you can see by my post I also posted positives about each carrier, not everything is bad. Up until I actually had problems with Verizon and their customer service I would have rated them high and probably would have still been with them.
    wpn00b likes this.
    01-19-2014 11:54 PM
  2. despertador's Avatar
    Verizon Wireless - 8/10
    Awesome coverage, pretty good customer service, but pretty damn expensive...
    01-19-2014 11:57 PM
  3. wpn00b's Avatar
    Everyone has different experiences and opinions and those were mine. As you can see by my post I also posted positives about each carrier, not everything is bad. Up until I actually had problems with Verizon and their customer service I would have rated them high and probably would have still been with them.
    Thanks for the reply!. I guess I understand that everyone has their own opinion on the matter and I wasn't questioning that portion of your comment. I was just hoping to find out from someone that goes to the store to fix a problem, why that is seen as an option?

    You mentioned dreading going into the store each time you had a problem. I liken that to taking my car to the salesman for repair, when I should go to service/my mechanic. The cell phone sales people have never given me good customer service unless I was buying something.

    It was an honest query... Why go to the store? Again, I'm not condemning your opinion, just wondering why that might even be an option to some.
    No need to respond though, I don't want to derail the thread, just wanted to explain.
    01-23-2014 01:04 AM
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