I personally would contact a supervisor over the phone. They're usually really good with explaining and reimbursing. I never heard of a specific plan required (though I would recommend JUMP anyway its a really nice choice). If you dont need to have those services they'll likely remove them and reimburse you. I had a problem with my Plan and was misinformed and they gave me credit on my next bill, and I had problems upgrading (said they had phone in store and said I was able to upgrade but supposedly have a error in system and it was a few days later) and they paid my whole down payment on phone and are overnight shipping me a phone, really amazing customer service. Also they're treating it as a standard, not JUMP upgrade so I still get two JUMPs this year!!
Moral of the story, contact them and ask. As a ehh former "uncarrier" part timer employee, be sure to use the word Mislead.