06-05-2014 06:58 AM
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  1. Devmer11's Avatar
    Devmer11
    How do I unlock my Lumia 820 from AT&T I called and tried the device unlock portal but they refuse to unlock the phone I'm currently using the new cricket wireless and some things don't work correctly because of it being Locked
    05-23-2014 06:09 PM
  2. MDK22's Avatar
    MDK22
    I'm an AT&T subscriber, purchased my Lumia 1520 from other than AT&T & they refused to unlock my phone (going thru the unlock portal). Called 611, pointed out to the CSR, I did NOT purchase it from them, paid full price elsewhere, I had the unlock code in a day.

    Key is I'm currently on their network, postpaid - you have to be a current or former subscriber.
    What was their reason for refusing ?
    05-23-2014 07:07 PM
  3. o0Nighthawk0o's Avatar
    o0Nighthawk0o
    I didn't want to start a new thread to ask this...

    I upgraded from a Lumia 920 to a Lumia 1520. I was able to keep my 920 and want to sell it. I requested an unlock code from AT&T and they sent it to me but the instructions say I have to insert a non AT&T SIM card to do the unlock process. Is this true or can I just unlock it with my AT&T SIM or no SIM?
    06-02-2014 05:48 PM
  4. David P2's Avatar
    David P2
    Originally Posted by o0Nighthawk0o
    I didn't want to start a new thread to ask this...

    I upgraded from a Lumia 920 to a Lumia 1520. I was able to keep my 920 and want to sell it. I requested an unlock code from AT&T and they sent it to me but the instructions say I have to insert a non AT&T SIM card to do the unlock process. Is this true or can I just unlock it with my AT&T SIM or no SIM?
    Any non AT&T SIM should suffice. You need some form of non-native SIM in to pull up the unlock SIM screen easier.
    06-02-2014 05:52 PM
  5. o0Nighthawk0o's Avatar
    o0Nighthawk0o
    Originally Posted by David P2
    Any non AT&T SIM should suffice. You need some form of non-native SIM in to pull up the unlock SIM screen easier.
    Can I borrow someone's sim? I don't have one from another carrier.
    06-02-2014 06:39 PM
  7. rafapiloto195's Avatar
    rafapiloto195
    If you dont use another sim card, just type ##7820# and the screen will prompt to you place the code...
    o0Nighthawk0o likes this.
    06-04-2014 09:02 PM
  8. o0Nighthawk0o's Avatar
    o0Nighthawk0o
    Originally Posted by rafapiloto195
    If you dont use another sim card, just type ##7820# and the screen will prompt to you place the code...
    Cool, thanks. I'll give that a try when I get home.

    Edit:

    UPDATE: That Worked!! Thanks again.
    Last edited by o0Nighthawk0o; 06-05-2014 at 05:14 PM.
    06-05-2014 06:58 AM
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