I was looking at bringing 20 lines over to Verizon and was planning to get the Lumia Icon. The quotes from Verizon were acceptable and we were ready to sign the deal. Then I asked about Visual Voice mail and found out Verizon charges 3 dollars a month. That would be an extra $720 per year that wasn't on the quotes. After looking into this further, it appears they take away the Visual Voicemail app that's built into Windows Phone and then charge users $3 per month to get it back. Imagine if Dell removed some feature of Windows and then charged money to get it back. I also found out that iphone users don't get charged for this. Seems unfair, bad business practice, and awful policy. We should report this on the better business bureau. Why are Windows users treated unfair?