04-10-2016 05:19 PM
97 ... 234
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  1. Bambu Utila's Avatar
    Woohoo! I just got my two unlock codes from AT&T this morning, 12/30/15. Finally!
    Lucky you!
    I've just tried again to request an unlock code, but still get the same error :(
    12-30-2015 11:38 AM
  2. telomoyo's Avatar
    Lucky you!
    I've just tried again to request an unlock code, but still get the same error :(
    Have you tried different browsers?
    RumoredNow likes this.
    12-30-2015 02:47 PM
  3. Bambu Utila's Avatar
    Have you tried different browsers?
    Yes, different, browsers, different computers, different locations around the world :)
    No luck. I gave up and ordered an unlock code online, should arrive within 1 day
    12-30-2015 10:42 PM
  4. telomoyo's Avatar
    Yes, different, browsers, different computers, different locations around the world :)
    No luck. I gave up and ordered an unlock code online, should arrive within 1 day
    Darn! Sorry to read this. I hope u finally get the code.
    Bambu Utila likes this.
    12-31-2015 08:10 AM
  5. ajj3085's Avatar
    My 920 is dead for now, so i have a 640 on the way from ms store. I'm already off contract, so if I remove the gophone sim and put my sim in, can i unlock without issue or should i just do the unlock before unboxing the phone?
    01-11-2016 07:57 PM
  6. RumoredNow's Avatar
    Unlock first.... Don't turn the phone on with a SIM in it.
    Laura Knotek likes this.
    01-11-2016 10:02 PM
  7. telomoyo's Avatar
    Unlock first.... Don't turn the phone on with a SIM in it.
    May very well be a good advise...something I didn't know when I bought my phones...but, I got two AT&T gophones for backup from Best Buy, turned both of them on with their sims still in, went through the set up process, turned them off, removed the AT&T sims, inserted the T-Mobile sims, turned them on, was asked for the unlock code, wrote the unlock codes I got from AT&T, and phones are now unlocked, and working flawlessly.
    01-12-2016 08:15 AM
  8. RumoredNow's Avatar
    May very well be a good advise...something I didn't know when I bought my phones...but, I got two AT&T gophones for backup from Best Buy, turned both of them on with their sims still in, went through the set up process, turned them off, removed the AT&T sims, inserted the T-Mobile sims, turned them on, was asked for the unlock code, wrote the unlock codes I got from AT&T, and phones are now unlocked, and working flawlessly.
    So you had the unlock codes before you turned them on with the GoPhone SIM in? Or they sent you the code after?

    Because reports are if you turn it on with a GoPhone or other ATT style SIM and then ask for unlock they want a length of service before supplying the code. Also if the retailer scans the activate barcode on the package and not just the sales barcode. See: http://forums.windowscentral.com/mic...ml#post3319203

    The sequence matters for getting the code, not applying the unlock. Can you please clarify which side of powering up with a GoPhone SIM you got your code?

    Code arrived before power on with GoPhone SIM or code arrived after power on with GoPhone SIM.
    01-12-2016 11:22 AM
  9. TheAshigaru's Avatar
    I got my unlock code a few days ago thanks to the directions on this thread for my GoPhone Lumia 640. Thanks to OP and everyone else for the directions and tips!

    I have a question about completing the unlock though.

    According to the directions, I just put in my non AT&T SIM card, turn the phone on, and then enter the unlock code. My question is that my non AT&T SIM card is from MTS in Russia, but I'm currently in America. I will be using the phone in Russia when I go back, but will I have any problems if I go ahead and attempt to unlock my phone outside of MTS' service area (i.e. not in Russia)? Or should I just wait until I am in Russia again to complete the unlock?
    01-12-2016 01:17 PM
  10. telomoyo's Avatar
    So you had the unlock codes before you turned them on with the GoPhone SIM in? Or they sent you the code after?

    Because reports are if you turn it on with a GoPhone or other ATT style SIM and then ask for unlock they want a length of service before supplying the code. Also if the retailer scans the activate barcode on the package and not just the sales barcode. See: http://forums.windowscentral.com/mic...ml#post3319203

    The sequence matters for getting the code, not applying the unlock. Can you please clarify which side of powering up with a GoPhone SIM you got your code?

    Code arrived before power on with GoPhone SIM or code arrived after power on with GoPhone SIM.
    I bought the gophones, brought them home, turned both phones on, went through the set up, then realized I didn't have the unlock codes. I contacted AT&T that same day. They sent me the codes 4-5 days later. I then did the unlock steps. However, I don't know what kind of scanning was done at Best Buy. Once these phones are unlocked, they are unlocked everywhere, no matter where this was done.
    RumoredNow likes this.
    01-12-2016 01:46 PM
  11. RumoredNow's Avatar
    Might be the activate scan then that other users mistook for SIM insertion.

    Thanks for helping clarify.
    telomoyo likes this.
    01-12-2016 03:29 PM
  12. mtjazz02's Avatar
    I just submitted my unlock request for my 640 yesterday at 2 PM. Purchased from BestBuy online. I had opened it and turned it on then put to airplane mode, don't believe it was ever connected to the ATT network but will report back once I receive something from ATT. ,
    RumoredNow likes this.
    01-29-2016 12:30 PM
  13. Grabber5.0's Avatar
    I'm convinced I'll never be able to unlock my Go Phone 635.
    02-02-2016 09:15 PM
  14. Grabber5.0's Avatar
    Going to try this again with a 640 I just ordered ($30 from Best Buy). This time I will NOT be installing a SIM until after I unlock it. Anyone want to buy a 635 ? ;)
    RumoredNow likes this.
    03-04-2016 01:47 PM
  15. RumoredNow's Avatar
    Going to try this again with a 640 I just ordered ($30 from Best Buy). This time I will NOT be installing a SIM until after I unlock it. Anyone want to buy a 635 ? ;)
    Yeah... The SIM seems to mess up the process if it is an ATT mvno. Just found that out with my 640.

    I spoke at length with the Tech support at ATT and I think the solution is for me to switch my SIM back to my 1520 so that Cricket releases my IMEI from the 640. Not tested yet... I'm still playing with 640 and Insider daily.
    03-04-2016 04:18 PM
  16. Grabber5.0's Avatar
    Yeah... The SIM seems to mess up the process if it is an ATT mvno. Just found that out with my 640.

    I spoke at length with the Tech support at ATT and I think the solution is for me to switch my SIM back to my 1520 so that Cricket releases my IMEI from the 640. Not tested yet... I'm still playing with 640 and Insider daily.
    Well good luck. No amount of keeping the sim in a different phone worked for me.
    RumoredNow likes this.
    03-04-2016 06:08 PM
  17. Grabber5.0's Avatar
    Got the unlock code for the 640 this morning, woo hoo! (Sad cause for a celebration.. But given how things have gone for me unlocking phones, it's a win. :D)
    RumoredNow likes this.
    03-09-2016 10:12 AM
  18. RumoredNow's Avatar
    Huzzah!!!
    Grabber5.0 likes this.
    03-09-2016 01:21 PM
  19. RumoredNow's Avatar
    Well good luck. No amount of keeping the sim in a different phone worked for me.
    You may proceed with the shadenfreude. I'm stuck with a no go unlock. 6 months in purgatory.

    Swapping the SIM over did me no good. I was advised by AT&T tech support to call my carrier (Cricket) and give them my SIM # and have them disassociate it from the IMEI of the GoPhone. I'm afraid of what that will do to my provisioning even though the SIM is now in another phone.
    03-26-2016 12:00 PM
  20. Grabber5.0's Avatar
    Well, worst case they need to reactivate it or replace it. If be apprehensive too if it was my only line though.
    RumoredNow likes this.
    03-27-2016 12:05 PM
  21. RumoredNow's Avatar
    I think I'll try a visit to my local Cricket store...
    03-27-2016 11:45 PM
  22. Jonathanmr7's Avatar
    Hello! i buy 5 last go phone 640... the first try got the messge after a day but in the "here is the CODE:" its empty so nothing... now i try of get a new code but now after the confirmation i receive this "
    Hi, Jonathan.

    Thank you for contacting AT&T about unlocking your mobile device.

    Because of AT&T guidelines, we aren't able to unlock your device.

    For more information about unlocking a device, check out our device unlock support page.

    Thanks for choosing us,

    AT&T

    This is an automated email. If you reply to this address, we won't get it.


    " so... any help?
    04-10-2016 05:19 PM
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