11-06-2014 11:48 PM
71 123
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  1. tyrok's Avatar
    I ordered at 7:30 this morning and it now says BackOrdered on my account. I bought the small which is the only one without a ship date listed right now.
    10-30-2014 04:08 PM
  2. Final-MacGyver's Avatar
    I ordered at 1am this morning, the large size, and it says in process still.
    10-30-2014 05:11 PM
  3. Upstate Dunadan's Avatar
    Ordered Large this morning, shows as In Process.
    10-30-2014 05:15 PM
  4. Stevied1991's Avatar
    Ordered mine last night, it just shipped out and will be here tomorrow.
    10-30-2014 05:17 PM
  5. Jetface's Avatar
    Ordered mine last night at about 10:30 CST and mine still is listed as "Order in Process". Here's hoping it ships soon.
    10-30-2014 05:22 PM
  6. bowtie43's Avatar
    I ordered last night, 11:39PM EDT. Received shipping confirmation today 4:14PM EDT. Got the tracking number, but it just says shipping label created.
    10-30-2014 05:43 PM
  7. Upstate Dunadan's Avatar
    My Large just shipped. Received confirmation email.
    10-30-2014 07:13 PM
  8. phelme's Avatar
    ordered a large last night but still "In process."
    10-30-2014 07:52 PM
  9. Joe920's Avatar
    ordered a large last night but still "In process."
    Same here, got my order confirmation on Wednesday 8.30pm PDT, and right now almost 24h later it's still 'in process'. Could have bought one today in the MS store..

    Edit: just shipped, about 24h after ordering. Oh well, it's still here before the weekend!
    Last edited by Joe920; 10-30-2014 at 10:57 PM.
    10-30-2014 10:04 PM
  10. Upstate Dunadan's Avatar
    Looks like the MS store is sold out of all sizes. Good things come to those who act quickly.
    Joe920 likes this.
    10-30-2014 10:23 PM
  11. cinavs's Avatar
    Ordered mine last night just got shipping confirmation and tracking number
    10-30-2014 10:29 PM
  12. TheZuneLune's Avatar
    Shipped... will be here in the morning.
    10-30-2014 11:01 PM
  13. cslawren's Avatar
    Order was placed today before the 1pm eastern time cutoff. Overnight shipping, still in process, no tracking information.
    10-30-2014 11:08 PM
  14. Scienceguy Labs's Avatar
    Ordered mine last night. Got a shipping confirmation today, but no estimated delivery date. I paid for 2 day shipping, so I'm hoping that I see it tomorrow. :)
    10-30-2014 11:17 PM
  15. tyrok's Avatar
    I also got my shipment conformation even though it said backordered earlier.
    10-30-2014 11:51 PM
  16. ygtgngr's Avatar
    Large 11 AM with 2 day shipping status: "In process"
    10-31-2014 12:03 AM
  17. Lobwedgephil's Avatar
    Ordered last night Large, 2 day shipping, arrives Monday.
    10-31-2014 02:19 AM
  18. Waternut13134's Avatar
    Well I ordered mine at 11AM yesterday and got next day shipping. Just now I got my shipping notice. UPS says they don't even have the package yet.
    10-31-2014 08:20 AM
  19. cslawren's Avatar
    Well I ordered mine at 11AM yesterday and got next day shipping. Just now I got my shipping notice. UPS says they don't even have the package yet.
    Same here. I called their number asking for a refund on shipping since they missed their own "before 1pm eastern? Ships out same day!" cutoff on their site. Won't be seeing this thing until Monday.
    10-31-2014 08:37 AM
  20. cslawren's Avatar
    Also just got the shipping notification despite ordering it before 1pm eastern. Won't get there probably until Monday, I called asking for a refund on shipping, we will see where that goes.
    10-31-2014 08:40 AM
  21. georgem1979's Avatar
    I placed my order on Thursday at 9:17am (EST) and chose next day shipping so I could get it Friday and have it for the weekend. As of 8:30am today, according to UPS's tracking site, they haven't even picked up my shipment.

    I spoke to the Microsoft Store Customer Service and they informed me that even though I placed the order hours before the 1pm cutoff, the order was not processed until after. Thus, despite being charged for next day shipping and ordering early enough, their system caused my order to be late and I should receive the band on Monday.

    Needless to say, this is unacceptable service. If I had known it'd be like this, I would've just driven the 55 miles to the nearest Microsoft Store to get it in person yesterday.
    Scienceguy Labs likes this.
    10-31-2014 09:12 AM
  22. Waternut13134's Avatar
    No kidding! Im upset about this,the whole reason I ordered it on the phone was to get it today without driving hours to the store. They still swear i'm getting it today. My UPS account rep confirmed there is no way they will get here today since they just left today which I already knew.
    10-31-2014 09:17 AM
  23. Scienceguy Labs's Avatar
    Yeah, I'm kind of bummed by the shipping status of mine as well. Bought it minutes after it was released Wednesday night. Got a shipping confirmation email at 10 the next morning, but the tracking number didn't show anything until 10:39 last night...Order processed. Then at 2:39 AM this morning, the tracking information said "Package left our facility.". So, it looks like my Next Day delivery will not arrive until Monday.
    10-31-2014 09:22 AM
  24. danwanna's Avatar
    I ordered a large at 9am CST yesterday with one day shipping and it is on the truck for delivery this morning!
    10-31-2014 09:28 AM
  25. crav4speed's Avatar
    Ordering or preordering any new product from the Microsoft Online Store has always been a disaster! You can check back to last year with the Lumia 1520 pre-order fiasco and the Lumia 920 before it. I preordered a Lumia 1520 last year and had to cancel because I never received confirmation that it shipped. I drove to a MS physical store to buy the device and when I got home, I see a package sitting on my doorstep with the 1520 I ordered online and the online store still showing as in process.

    I ordered my Band yesterday at around 9 am with free 2-day shipping and it still shows as "in process".

    So, you may receive the product as intended without having any updates showing. The MS online store really needs to get its sh*t together when it comes to new product releases.
    WhiteNiteLite likes this.
    10-31-2014 09:48 AM
71 123

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