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04-25-2015 04:16 AM
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  1. slyronit's Avatar
    I'll be getting up at 7am local time to buy this thing!! How did people buy it from overseas? Will an international paypal work? Weirdly, they won't let me use my VISA card (which has a billing address outside the US with the US address of the postage forwarding service)
    I tried that last time, didn't work. Since they will be available only for a short while, any concierge service won't work either.

    Your best bet is to find someone in the US who can provide you his credit card details or order on your behalf and then ship it out to you.
    11-18-2014 03:49 AM
  2. jojoe42's Avatar
    I tried that last time, didn't work. Since they will be available only for a short while, any concierge service won't work either.

    Your best bet is to find someone in the US who can provide you his credit card details or order on your behalf and then ship it out to you.
    Why won't the concierge service work? (I'm using a package forwarder by the way, looks pretty similar to comgateway, where they receive packages at a US address, repackage everything and ship it off) I put through a test order using my Paypal, and the billing address became the same as the shipping address (Paypal can do that). It didn't stop me and I could've clicked order on the final review order page. I still don't understand why it wouldn't work...
    Last edited by jojoe42; 11-18-2014 at 04:12 AM.
    11-18-2014 04:00 AM
  3. Buenri's Avatar
    Hi to everyone,
    I am from Spain, and I got the Band. Everything seems to work fine, except Skype notifications which don't show in my band...

    For everything to work I had to set my phone language to English and the format region to united states.
    Having the region Spain or united states doesn't makes any difference but Cortana and store apps.

    My phone is a 930 with Cyan and update 1, I am not in DP.

    Is anyone else having this problem or does someone know how to solve it, thanks!
    11-18-2014 08:35 AM
  4. bells0's Avatar
    Anyone in the UK/Europe attempting to grab one tonight when more are available?

    If so, which mail forwarding company are you going to use? Looks like a bit of a minefield!!
    11-18-2014 11:51 AM
  5. slyronit's Avatar
    Why won't the concierge service work? (I'm using a package forwarder by the way, looks pretty similar to comgateway, where they receive packages at a US address, repackage everything and ship it off) I put through a test order using my Paypal, and the billing address became the same as the shipping address (Paypal can do that). It didn't stop me and I could've clicked order on the final review order page. I still don't understand why it wouldn't work...
    The reason it won't work is because concierge services generally require a 24 hour period to place your order and won't order at the exact time you ask them to. Judging by what I see, it won't last that long. This is exactly why I couldn't get mine and finally had to get one off eBay at a premium.
    11-18-2014 11:56 AM
  6. slyronit's Avatar
    Hi to everyone,
    I am from Spain, and I got the Band. Everything seems to work fine, except Skype notifications which don't show in my band...

    For everything to work I had to set my phone language to English and the format region to united states.
    Having the region Spain or united states doesn't makes any difference but Cortana and store apps.

    My phone is a 930 with Cyan and update 1, I am not in DP.

    Is anyone else having this problem or does someone know how to solve it, thanks!
    Currently apart from supported apps, only apps with toast notifications work. Hope MS adds this in a future update.
    11-18-2014 11:57 AM
  7. jojoe42's Avatar
    The reason it won't work is because concierge services generally require a 24 hour period to place your order and won't order at the exact time you ask them to. Judging by what I see, it won't last that long. This is exactly why I couldn't get mine and finally had to get one off eBay at a premium.
    That's weird. YouShop (which is run by NZ Post), seems to allow you to ship something to the address, and then you pay when the package arrives and it gets sent off. Why would they need to know 24 hours in advance? Shipping cost is calculated when the package gets to the warehouse for exportation...
    11-18-2014 12:57 PM
  8. slyronit's Avatar
    How will you pay for the band, I ask?

    By concierge services, I meant services which buy the items for you using their own payment.
    11-18-2014 12:59 PM
  9. Buenri's Avatar
    Thank you for your reply.

    But if I am not mistaken, Skype has toast notifications, and some people claimed that they receive Skype notifications in their Band...
    So I still can't understand why it isn't working with my band and phone.

    However the rest of the notifications from other apps work as they should.

    I guess no one can explain how to solve it.
    11-18-2014 01:12 PM
  10. jojoe42's Avatar
    How will you pay for the band, I ask?

    By concierge services, I meant services which buy the items for you using their own payment.
    Oh, I'm using my PayPal. And a shipping forwarder. They are separate, except due to stupid store errors when I tried to place the order I couldn't order a medium. Grr.
    11-18-2014 01:29 PM
  11. bells0's Avatar
    Looks like i will have more time to sort a forwarder to the UK, as just missed out on ordering.............kinda hope a UK release is announced before the next joke offering!!
    11-18-2014 01:40 PM
  12. slyronit's Avatar
    PayPal still won't work, if the billing address for your paypal credit card is not in the US. That I'd what I had been trying to say.
    11-18-2014 11:11 PM
  13. jojoe42's Avatar
    PayPal still won't work, if the billing address for your paypal credit card is not in the US. That I'd what I had been trying to say.
    I don't have a PayPal credit card. I'm using a Paypal account, with my NZ VISA card on it. And I (accidentally) bought a $5 Surface Pen Loop to see if it would go through, and it did. The PayPal billing address changed to match my shipping address. Went through perfectly. Dunno what you're on about :P
    11-18-2014 11:27 PM
  14. lostlogik's Avatar
    I don't have a PayPal credit card. I'm using a Paypal account, with my NZ VISA card on it. And I (accidentally) bought a $5 Surface Pen Loop to see if it would go through, and it did. The PayPal billing address changed to match my shipping address. Went through perfectly. Dunno what you're on about :P
    I too am surprised this worked as the PayPal account is non-US registered. Even though you changed the billing address, this hasn't, (or has it), been verified by PayPal. I tried just the same thing, switching my billing address to my US delivery address but PayPal blocked the payment. I'm guessing for the $5 pen loop it was below a threshold.
    11-19-2014 02:40 AM
  15. jojoe42's Avatar
    I too am surprised this worked as the PayPal account is non-US registered. Even though you changed the billing address, this hasn't, (or has it), been verified by PayPal. I tried just the same thing, switching my billing address to my US delivery address but PayPal blocked the payment. I'm guessing for the $5 pen loop it was below a threshold.
    PayPal was designed to make international payment safer and easier. I talked to the PayPal customer service and they said the billing address can change to suit the country that you're paying/buying in.
    11-19-2014 04:12 AM
  16. lostlogik's Avatar
    PayPal was designed to make international payment safer and easier. I talked to the PayPal customer service and they said the billing address can change to suit the country that you're paying/buying in.
    Well maybe I'll have a word with them too then, as it didn't work for me.
    11-19-2014 04:22 AM
  17. d0m1's Avatar
    PayPal was designed to make international payment safer and easier. I talked to the PayPal customer service and they said the billing address can change to suit the country that you're paying/buying in.
    well at least it is impossible to add a foreign adress in your paypal account yourself. Just tried it and it wont let me change the country (country is set automatically matching your credit card). And that's the reason why the payment process via paypal failed in my attempt yesterday trying to buy two Microsoft Bands. I've contacted paypal support to check if they can add my us-mailforwarding address to my account..
    11-19-2014 05:24 AM
  18. slyronit's Avatar
    PayPal was designed to make international payment safer and easier. I talked to the PayPal customer service and they said the billing address can change to suit the country that you're paying/buying in.
    That is not expected behaviour. You generally shouldn't be able to use your NZ credit card with a US billing address.

    Even though Paypal supports international credit cards, your card provider shouldn't authorize your transaction with a different billing address and the Microsoft store won't allow a non-US billing address.

    I think you discovered a loophole, as you can see others can't do the same thing. Too bad you couldn't get the band either way
    jojoe42 likes this.
    11-19-2014 01:09 PM
  19. jojoe42's Avatar
    That is not expected behaviour. You generally shouldn't be able to use your NZ credit card with a US billing address.

    Even though Paypal supports international credit cards, your card provider shouldn't authorize your transaction with a different billing address and the Microsoft store won't allow a non-US billing address.

    I think you discovered a loophole, as you can see others can't do the same thing. Too bad you couldn't get the band either way
    The billing address was for the PayPal itself, not my card. Billing address on my account is in NZ. Region of the account is in NZ. PayPal acts like a virtual bank account, so it can change the billing address of the account to suit the country I'm buying in (that's what support told me). I'm new to this whole PayPal thing so idk what's going on xD
    Last edited by jojoe42; 11-19-2014 at 01:28 PM.
    11-19-2014 01:15 PM
  20. joora's Avatar
    Enjoying my band more and more, especially now that I'm accustomed to it.

    I have also solved a mystery of the two packages that came to package-forwarding service from MS. In the smapller one (yellow envelope) was the band itself and the screen protector, while in the large box (almost twice the size of the package with the Band) was the Starbucks gift card. Yep, a huge box for only a small card. Luckally, my forwarding service have the option to take photos of the contents of the package so I've avoided wasting shipping money on a package I don't need.
    11-19-2014 04:54 PM
  21. jariga's Avatar
    I am in the UK and received my Band today - I used bigapplebuddy to purchase and ship it - they were fantastic, excellent service. I received a FedEx notification to say it would arrive at 10a.m. today, it was here at 9:58a.m.!

    I changed my phone's region setting to U.S. to download the app and then back again, but otherwise the band is working brilliantly. I don't have access to every feature yet as I am waiting for the Lumia Denim update, and don't want to mess about with developer preview.

    Steps record well, similar to my Fitbit, heart rate seems reasonably accurate, and calendar notifications work - still playing with other features
    12-03-2014 07:30 PM
  22. Red River's Avatar
    I am in the UK and received my Band today - I used bigapplebuddy to purchase and ship it - they were fantastic, excellent service. I received a FedEx notification to say it would arrive at 10a.m. today, it was here at 9:58a.m.!

    I changed my phone's region setting to U.S. to download the app and then back again, but otherwise the band is working brilliantly. I don't have access to every feature yet as I am waiting for the Lumia Denim update, and don't want to mess about with developer preview.

    Steps record well, similar to my Fitbit, heart rate seems reasonably accurate, and calendar notifications work - still playing with other features
    I'm using bigapplebuddy as well. Already have paid them on Monday, I am anxiously waiting them to get one for me. It's great to know they have done the job well.
    12-03-2014 08:04 PM
  23. vaderag's Avatar
    I have mine in the UK, everything working great so far :)
    [Sent from my Lumia 830 - please excuse any typos!]
    12-04-2014 03:21 AM
  24. Chris Gregory's Avatar
    Anyone else ordered from bigapplebuddy?
    12-04-2014 03:50 AM
  25. jojoe42's Avatar
    I'm using bigapplebuddy as well. Already have paid them on Monday, I am anxiously waiting them to get one for me. It's great to know they have done the job well.
    How much did it cost all up? Do they physically go into a store and buy it for you?
    12-04-2014 12:01 PM
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