1. zkorn's Avatar
    I originally set-up, charge and sync my Microsoft Band with the 'Microsoft Band Sync App' on a Windows 7 PC through the Band's USB charging cable and a USB port in the back of my PC. I switched the charging cable to use a USB port on the front of my PC and the PC Sync App does not see the Band. Both USB ports on the PC are USB 2 and 3. Anyone else have this problem? Can anyone suggest a solution? I tried uninstalling the WinUSB driver and re installing it but that did not work.
    11-07-2014 10:06 AM
  2. zkorn's Avatar
    Based on info from another thread ( at forums.windowscentral.com/microsoft-band/321273-cant-sync-band-desktop-app.html) where PC-based, Band Sync app would work with USB2 port but not USB3 I checked and found that the port that works is USB2 and the one that will not is USB3.

    When I have time I will experiment further to see if I can further verify that the issue with the PC Band Sync app not connecting to the Bank is that the app fails with USB3. Anyone else hit this problem?
    11-07-2014 11:33 AM
  3. OliverLx's Avatar
    It works perfectly attached to two different devices with USB3, e. g. my Surface Pro 3 and another Windows 8.1 tablet.
    11-07-2014 05:21 PM

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