1. cypher7810's Avatar
    I just got my band today. I am used to my g5aear fit and learning all of the features. When ever I get the band on and adjusted it it slides out to very loose where the heart rate monitor won't make contact to my skin. The strap slides all around and doesn't seam to lock. Anyone else have this issue or a fix?
    12-08-2014 09:11 PM
  2. d0m1's Avatar
    seems like your clasp is broken. mine doesn't slide at all.
    12-09-2014 12:12 AM
  3. cypher7810's Avatar
    Great I guess that means I have to send it back and wait forever
    12-09-2014 07:20 AM
  4. bksalt's Avatar
    Mine stays locked in place, You might want to take it to a Microsoft Store and swap it in than you don't have to wait
    12-09-2014 07:23 AM
  5. Skippy07's Avatar
    If you're having the problem discussed in http://forums.windowscentral.com/mic...asp-issue.html, then it seems to be a pretty simple fix.

    -Skippy
    12-09-2014 11:15 AM
  6. sdrexler11791's Avatar
    Your clasp is broken. Exchange it or fix it mentioned above.
    12-09-2014 01:00 PM
  7. DroidUser42's Avatar
    Your clasp is broken. Exchange it or fix it mentioned above.
    Exactly. The clasp has a "gear teeth-like" latch. Once it locks it, it will NOT move until you retract the catch by pressing the on the buttons.

    But if the spring is out of place, I can see how you'll have problems.
    12-09-2014 05:58 PM
  8. Arjun Malu's Avatar
    When will it come in India?? Anybody??

    -ArJuN
    12-09-2014 09:36 PM

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