1. HanTing Lee's Avatar
    Do you guys have this problem these days?

    h.jpg

    But the dash board website is still fine.
    04-23-2015 11:01 PM
  2. bockersjv's Avatar
    Is your phone in battery saving mode? You may have to allow background running of the app when in this mode. The other thing that can prevent access is if you have another Band app running.
    04-24-2015 12:32 AM
  3. HanTing Lee's Avatar
    Is your phone in battery saving mode? You may have to allow background running of the app when in this mode. The other thing that can prevent access is if you have another Band app running.
    It is not allowed for WP10 TP to set the battery saving progress, and it seems like that it doesn't matter with this Microsoft Band sync, because my phone is full of power, and the other computers signed successfully. Turning off my PC and reinstalling app didn't fix it.
    04-24-2015 12:59 AM

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