1. Thomas Jordan's Avatar
    Been wp_ss_20150425_0001.jpggetting this error (screenshot attached) when trying to check the app today. Get it on Calorie and Steps page on WP app.
    04-25-2015 02:54 PM
  2. Daniel Ratcliffe's Avatar
    Do you have internet connectivity? It seems the data is reliant on having an active connection to the online HealthVault service. Maybe that's what's making it go Pete Tong?
    04-25-2015 03:06 PM
  3. Thomas Jordan's Avatar
    Yes internet is working fine. Tried while using WiFi and mobile data. Everything else is working on my phone.
    04-25-2015 05:04 PM
  4. Daniel Ratcliffe's Avatar
    Hmm, well it's not that the HealthVault service has gone Pete Tong. I've just checked on my Band and all is working fine. Hmm, I'm not sure what's up. Maybe try reinstalling the app?
    Thomas Jordan likes this.
    04-25-2015 07:14 PM
  5. Thomas Jordan's Avatar
    Seems to be working again now. Maybe it was something on the backend. Possibly something to do with the updates they are pushing out.
    04-25-2015 07:49 PM

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