1. Windows Central Question's Avatar
    I just bought the original Microsoft Band, and the Bluetooth will not stay connected with my phone. The band will connect via Bluetooth to my phone for like a second, but then disconnect. Then I will go into the settings and forcefully try to pair the phone to the band and it will work, but then it will instantly disconnect after a second. Yes I have restarted the band and I have restarted the phone (factory resets), but I can't seem to find a solution. Does anyone have any ideas??? (And I'm on the 2nd band because I thought the 1st one I got was broken)
    10-28-2015 09:00 PM
  2. RumoredNow's Avatar
    Are you using the Health App to sync and control the Band?

    Have you tried Pimp My Band App to see if that will hold a connection?

    If you need to add additional information or want to post additional questions, please join the site so you can see the reply button and continue the conversation in the same thread you originally made.
    10-28-2015 09:29 PM
  3. dupczysko's Avatar
    Try to farctory reset your band.
    10-31-2015 05:01 PM
  4. runamuck83's Avatar
    My mom is having the same problem on her 635 with Band 1. Anyone else have a possible fix?
    11-10-2015 08:07 PM

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