1. onlysublime's Avatar
    I found the awful scanners rarely read the original Microsoft Band bar code. I've seen people with 5" phones have to wait for the scanner to pick up the code so I don't entirely blame the Band.

    I'm wondering if the bigger screen helps out with Starbucks. I gave up on using the original Band with Starbucks. People first think it's so cool. And then I'm moving my arm under the scanner like 5 times and it gets embarassing.
    12-08-2015 02:17 AM
  2. Laura Knotek's Avatar
    Do you have a screen protector on your Band? I had issues with scanners at Starbucks and at other stores when I had a certain screen protector on my 2013 Moto X. Using a different screen protector solved the issue.
    onlysublime likes this.
    12-08-2015 02:21 AM
  3. onlysublime's Avatar
    I have the one that came with Band. The Zagg?
    12-08-2015 03:20 AM
  4. David Gollom's Avatar
    I have no protector on my band and it scanned the other day on the 2nd try.
    12-09-2015 07:51 PM
  5. onlysublime's Avatar
    I have no protector on my band and it scanned the other day on the 2nd try.
    Seeing how easy the original Band scratches, I don't know if I want to remove the screen protector.

    I'm surprised no one with the Band 2 has tested the app.
    12-09-2015 10:56 PM
  6. luke31's Avatar
    Seeing how easy the original Band scratches, I don't know if I want to remove the screen protector.

    I'm surprised no one with the Band 2 has tested the app.
    I tried the app on my Band 2 and the person couldn't get it to scan. I don't even have a screen protector.

    Posted via the Windows Central App for Android
    onlysublime likes this.
    12-09-2015 11:00 PM
  7. lbp775's Avatar
    Scans fine on my Band 2 with the ArmorSuit screen protector.
    12-10-2015 12:20 PM
  8. stressds's Avatar
    Never had an issue scanning on Band 1 or 2 and on the first try.

    I usally take it off my wrist and move the band vertically from top to bottom of the scanner. Scans it right away.
    onlysublime likes this.
    12-11-2015 05:20 PM
  9. EMitchell's Avatar
    I used Band 1 with the Zagg screen protector, using the Band 2 without any protector. I use the tile every day, the only problems I've had have occurred when I've been at the drive-through, and the sun is making it hard for the scanner to detect the bars. But this isn't unique to the band, any bar code in full sun will have problems. So to answer the OP, it has been working fine.
    onlysublime likes this.
    12-11-2015 09:17 PM
  10. onlysublime's Avatar
    Never had an issue scanning on Band 1 or 2 and on the first try.

    I usally take it off my wrist and move the band vertically from top to bottom of the scanner. Scans it right away.
    Thanks for the advice. So to be clear, you hold the band horizontally but you move it vertically from top to bottom to get it to scan.

    I'll give it a shot. I thought the bigger size of the screen might help the Band 2 scan better than the Band 1.
    12-13-2015 02:12 AM
  11. Cartman's Avatar
    Depending on which starbucks I go to it scans right away. At others it takes a bit of effort. Not sure if it is the scanner or the band. It seems as if band 1 was a bit better at scanning than band 2....jury is still out. I use it almost daily. My main SB it works great (the bigger square scanner). The other SB I frequent (drive thru) uses a hand scanner which is temperamental but mostly works quickly.
    12-14-2015 08:07 PM
  12. willgill's Avatar
    I have used both the Band 1 about 20 times and the Band 2 3 times. I have always had it read. My Band 1 had a screen protector but the Band 2 doesn't. They need to have the square window laser scanner and hold it steady. Waving it around makes it harder to read.
    Last edited by willgill; 12-14-2015 at 08:35 PM.
    12-14-2015 08:22 PM
  13. mikepalma's Avatar
    Works perfectly on Band2
    12-15-2015 01:56 AM
  14. stressds's Avatar
    Thanks for the advice. So to be clear, you hold the band horizontally but you move it vertically from top to bottom to get it to scan.

    I'll give it a shot. I thought the bigger size of the screen might help the Band 2 scan better than the Band 1.
    That's right. Sometimes, you may need to rotate your wrist to keep it at the same angle as the scanner, but never had any problems. Don't let the employees move the scanner to scan the barcode, that makes it more complicated.

    Also, when you take off the Band, you will inevitably get the question... "Is that an iWatch?" Then you can tell them all about the benefits of owning a Band over an iWatch!
    12-15-2015 08:11 AM

Similar Threads

  1. Why isn't my phone being detected in PC via USB Cabel?
    By Windows Central Question in forum Ask a Question
    Replies: 6
    Last Post: 01-13-2016, 07:34 AM
  2. Why is the remaining battery incorrect sometimes w/ Surface Book?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-08-2015, 07:51 AM
  3. Messaging app still incomplete, or am I just stupid?
    By TommyOliver in forum General Phone Discussion
    Replies: 3
    Last Post: 12-08-2015, 01:12 AM
  4. Hike Messenger is seeking beta testers for redesigned Windows Phone app
    By WindowsCentral.com in forum Windows Central News Discussion & Contests
    Replies: 0
    Last Post: 12-08-2015, 01:00 AM
  5. Replies: 0
    Last Post: 12-07-2015, 11:38 PM
LINK TO POST COPIED TO CLIPBOARD