Microsoft replaced my Band 2 today

jimmib

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Oct 31, 2015
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I went to a Microsoft store today and got my Band 2 replaced because the bluetooth stopped working on my original one. They looked at it and said no problem and gave me a new one. The problem started when I got home and tried to setup my new one. I couldn't get Microsoft Health to find my new band. Called technical support and the had me "un-register" my old band in Microsoft health and then everything went fine. Thought I would pass this along to help anyone in the future avoid this problem. Unfortunately I lost my tracking for three days, but oh well I still got out and walked. Merry Christmas All.
 

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