I'm wondering if I'm the only one with this problem as I've been to a few MS stores and they don't seem to have an idea of how to fix this.
I have the Band 2 connected to my Icon and when I first set it up it worked fantastic. I did the keyboard training and then could respond to texts with the keyboard (surprised how well the tiny keyboard works) and could also press Cortana and respond via voice. Well about 2 weeks ago it just stopped working. Now when you go to reply with the keyboard it just says connecting and eventually times out and the screen goes dark. If I reply via Cortana then it says I need to connect via Bluetooth. I have double checked settings and I am connected and can continually receive text alerts on my band but can't reply any longer. I have tried resetting the band to factory and reconnecting and that didn't work. I have tried removing the health app on the phone and then re-add the band and still no luck. Lots of people see my band and ask about it and I want to show off the features but at this point I can't tell them to get one when I can't get it work correctly.
Hope it gets fixed soon....
I have the Band 2 connected to my Icon and when I first set it up it worked fantastic. I did the keyboard training and then could respond to texts with the keyboard (surprised how well the tiny keyboard works) and could also press Cortana and respond via voice. Well about 2 weeks ago it just stopped working. Now when you go to reply with the keyboard it just says connecting and eventually times out and the screen goes dark. If I reply via Cortana then it says I need to connect via Bluetooth. I have double checked settings and I am connected and can continually receive text alerts on my band but can't reply any longer. I have tried resetting the band to factory and reconnecting and that didn't work. I have tried removing the health app on the phone and then re-add the band and still no luck. Lots of people see my band and ask about it and I want to show off the features but at this point I can't tell them to get one when I can't get it work correctly.
Hope it gets fixed soon....