Band 2 Keyboard Connecting and Cortana not connecting

[CombatRock]

Oh crap, and I just bought the Band 2 to go with my Icon running the latest build. Just trying to figure out how to get the Notifications Tile on the band to work.

 

[jeffontwit]

Same issue. All notifications work fine, I just can't connect to the keyboard and get the same bluetooth error message when trying to use Cortana.

So, I reinstalled the Health app (don't really know what that has to do with messaging) and thought I was off to the races because I could connect to the keyboard but, alas, I was only able to type about 6 letters and lost the connection. And this is my new normal. :angry:

Microsoft is the biggest tease - very attractive, all these nice features, the promise of pleasure, but then just won't let you have them. Extremely frustrating. Why do they continuously release stuff that doesn't work?? I am all in on MS because the promise is so amazing - Surface Pro 3's (yes, plural), Lumia 950 with consumer version of W10M (thought this device "built for W10" would solve my problems), MS Band 2 (amazing device but issues identified in this thread are extremely frustrating).

Microsoft, make this stuff work!!!

 

[jeffontwit]

Wait... its, its... working? It's working! Hopefully this is not short lived.

 

[anon(8195883)]

Haha..I went back to 8.1 on my 640XL because of this connecting bug..super annoying. Let me know when its fixed...I miss 10...everything is soo umm big in 8...lol

 

[MirthRock]

Wait... its, its... working? It's working! Hopefully this is not short lived.

You and I both know it will be short lived. It is every time. lol

 

[Jcmg62]

Hi All

I'm jumping into this thread quite late in the conversation, but yes, my Band 2 has just recently (in the past couple of days) stopped allowing me to use the keyboard or Cortana to respond to messages. The connection to my music is also very patchy.

I'm on a Lumia 950 running Windows 10 fast ring 14267.1004

There was also a firmware update that came through last night (16025.39016) but it's not done anything to correct the issue.

I've tried all the usual stuff...reset the Bluetooth connection, uninstall / reinstall the health app, factory reset the band, unregister the entire programme and re-register as if a new user with a brand new phone and band, etc, etc....nothing, absolutely nothing seems to work.

The weird thing is...it's not like it's permanently broken. Just occasionally it'll start working again, then it'll drop off and not work for days. Weird.

I've reported the problem through the Health app....hopefully I'm not alone and if MS get a ton of Bluetooth related complaints they'll react to it

 

[tallarob]

You are not alone! I've got the same problem. There are several threads posted complaining of the same thing. We are all waiting for me fix. It's a little frustrating.

 

[11B1P]

I have a Band 2 and Icon running 8.1. The Band functions perfectly. I'm confused by all the negativity from those of you running W10 on your phone, when it hasn't been officially released on the Icon. Do you really expect there to not be any issues?

 

[MirthRock]

I have a Band 2 and Icon running 8.1. The Band functions perfectly. I'm confused by all the negativity from those of you running W10 on your phone, when it hasn't been officially released on the Icon. Do you really expect there to not be any issues?

Please don't ask rhetorical questions like that. We expect it to work on our phones that we PURCHASED with Windows 10...namely the 950 and 950XL.

 

[Josh Harman]

Please don't ask rhetorical questions like that. We expect it to work on our phones that we PURCHASED with Windows 10...namely the 950 and 950XL.

Works on my 950! ☺

 

[MirthRock]

W

Works on my 950! ☺

Which build/firmware are you on?

 

[11B1P]

I wasn't referring to the 950/950XL. The complaint was regarding an Icon running W10 Preview, which should be enough to realize there are going to be issues.

Please don't ask rhetorical questions like that. We expect it to work on our phones that we PURCHASED with Windows 10...namely the 950 and 950XL.

 

[mlant]

I'm adding myself to the chorus. This is a problem that needs to be fixed.

 

[peashooter14]

yup, Cortana is dead on the band USA, ATT, 950 XL dual sim. It briefly worked, and it even launched application on the phone from the Band for two days until I got the latest builds.

 

[LarsCor]

Yep, sometimes it works, sometimes it doesnt. Should work all the time now, now it's not interesting to try using Cortana, since it'll probably wont work

 

[tallarob]

Has anybody seen this article re: Windows 10 mobile and the MS bands?
http://www.bing.com/news/apiclick.a...hdnYuDJgY6-NE7PnoCIDJcFr2Xe0JkwBXYw&mkt=en-us

 

[MirthRock]

Has anybody seen this article re: Windows 10 mobile and the MS bands?
http://www.bing.com/news/apiclick.a...hdnYuDJgY6-NE7PnoCIDJcFr2Xe0JkwBXYw&mkt=en-us

This article really irritates me. It doesn't work right on the official W10M releases from Microsoft/AT&T either.

 

[Thomas Schubert1]

Yawn. FYI still no fix. Has anyone heard that Microsoft even knows this is a problem?

 

[MirthRock]

Yeah, they know. There is a user (devbent I think) on these forums that is a Microsoft rep and is aware of the issue.

 

[LarsCor]

Might be jinxing it right now, but did a full reset for my phone last thursday, to get rid of the Insider version that was installed (unrelated to the now known issues with the Band and Insider, just wanted to go back to release-version right away). Right after that, the latest fw for Band was released (the one including auto pause). Since then, Cortana seems to be working... Normally, when it would work, it stopped working after a few hours, now it's working for couple of days. Anyone else experiencing any progress?