03-07-2016 07:45 PM
tools
  1. Micky M's Avatar
    Micky M
    I do not have a band synced, never had. Tried reinstalling the app too. Doesn't help. Any idea?
    02-26-2016 02:27 PM
  2. Kevin Finck's Avatar
    Kevin Finck
    Originally Posted by Micky M
    I do not have a band synced, never had. Tried reinstalling the app too. Doesn't help. Any idea?
    03-07-2016 04:04 AM
  3. Kevin Finck's Avatar
    Kevin Finck
    Me too.
    03-07-2016 04:04 AM
  4. Topherious's Avatar
    Topherious
    I was getting this error on my L950 after installing the most recent pre-Redstone update and it continued once I updated to Redstone and also have never had a band attached.

    I managed to fix it by going to Settings > Privacy > Motion and setting it to Off, then I uninstalled MS Health app and restarted. I then reinstalled Health and when I opened it for the first time it asked me if I wanted to allow motion data so I clicked yes and the next time I opened the app it did not have the error and it was tracking steps and calories again.

    The privacy motion settings are still set to off but health is working. If I re-enable it I got the error in health again.
    03-07-2016 07:45 PM
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