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  1. cowboy6201's Avatar

    Got a new replacement at the MSFT Store no questions asked. and MSFT is aware of this problem.
    they told not to tighten it too tight as it puts pressure right where it broke.
    so your best bet is to go to a MSFT store if you can. "ALL'S GOOD HERE" I'm a happy camper again.
    Last edited by cowboy6201; 04-02-2016 at 09:19 PM.
    03-31-2016 06:33 AM
  2. Babs75's Avatar
    This is a common problem. Do a search and you will find more postings about it. Also copy and paste this into your browser:
    03-31-2016 02:12 PM

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