1. brash48's Avatar
    Phone updated to 10586.318 (official release not insider) the other night. Since then my band has stopped receiving text messages. I did a full reset on the band and re-paired it. Still nothing, everything else works fine. Anyone having similar issues?
    05-13-2016 12:40 PM
  2. fon_grom's Avatar
    Yes, the same situation. No notifications of text messages...Is there any solution or just wait for a new build?
    05-13-2016 02:10 PM
  3. brash48's Avatar
    Fixed! So I thought I had done everything I could, I hadn't. If you are having this problem after using to the latest OFFICIAL mobile release, do this:

    Unpair your band 2 through the Bluetooth menu.
    Uninstall Microsoft Health.
    Reset your band (pain in the a!! IKR!)
    Restart phone.
    Load Microsoft Health
    Re-pair band 2 to phone.
    Everything works!
    05-14-2016 07:45 AM
  4. randyoaks187's Avatar
    I have tried EVERYTHING to fix this, I have hard reset both my phone and band, and it still won't work. Does ANYONE have a solution for this? I am ready to give up on my Band due to this issue.
    01-21-2018 08:59 PM
  5. beman39's Avatar
    GRRRRRR, I know this is an old thread, but I'm having the same problem, its only txt messages that isn't working, everything else is working perfectly, and I have tried everything also to get it to work... has anyone found a working solution? I need this to work, cuzz I just started a new job and it is very loud and can't hear anything coming in, nor do I feel the vibration when my phone is in my belt case... wearing the band 2 would fix this for me...
    11-09-2018 09:50 PM

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