1. eurocarter's Avatar
    Dear All;
    After the lastest update (2.0.4634.0 26 V) I can't use my Band 2! After disconnect of the charger, shutdown... all time!
    Somebody with the same problems?

    Regards.
    05-19-2016 12:25 PM
  2. etphoto's Avatar
    Yeap, happened to me as well, I got a replacement yesterday.

    Sent from my Surface 3
    05-19-2016 12:41 PM
  3. eurocarter's Avatar
    Really? Bad news for me... ...I'm in Brazil and Microsoft do not support. Isn't a software problem?
    05-19-2016 12:45 PM
  4. etphoto's Avatar
    Really? Bad news for me... ...I'm in Brazil and Microsoft do not support. Isn't a software problem?

    If it is I am sure it'll be fixed in future update.

    Sent from my Surface 3
    05-19-2016 05:47 PM
  5. Radeon_NL's Avatar
    Almost the same problem here, mine shutdowns at random and only comes back to life when I put it on the charger. It says battery empty only the charge says around 80% then. Just did a factory restore to look if it helps. My Band is on build 2.0.4634.026R
    05-21-2016 04:44 AM
  6. eurocarter's Avatar
    Almost the same problem here, mine shutdowns at random and only comes back to life when I put it on the charger. It says battery empty only the charge says around 80% then. Just did a factory restore to look if it helps. My Band is on build 2.0.4634.026R
    Bad news for you, my friend...
    My Band 2 started with the same problems related, now just work using a power cable... I think is dead...
    05-21-2016 08:00 AM
  7. Babs75's Avatar
    This is from the Microsoft Band support page. You can copy and paste this into your browser.

    http://answers.microsoft.com/en-us/b...a0b1d7?page=54

    This thread dates back to November with 56 pages of postings about this same problem. You might find some answers here.
    05-21-2016 08:47 AM
  8. eurocarter's Avatar
    Thank you Babs75... ...the only one answer I think is better: replace it. Unfortunately...
    05-23-2016 08:00 AM

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