1. Robert Ferrer's Avatar
    The Continuum touchpad on my 950 xl stopped working. No pointer on screen. How do I get it back?
    12-04-2015 07:35 AM
  2. chsr40's Avatar
    The Continuum touchpad on my 950 xl stopped working. No pointer on screen. How do I get it back?

    Same here, plugging in an USB Mouse and connecting wirelessly works, mouse pointer is present. But if I want to use my phone as a touchpad, the pointer is not present (anymore). Any suggestions, apart from hard reset?
    12-12-2015 06:17 AM
  3. Mark Morales's Avatar
    The Continuum touchpad on my 950 xl stopped working. No pointer on screen. How do I get it back?
    Hard reset.
    12-12-2015 08:18 AM
  4. chsr40's Avatar
    Hard reset.
    Hard reset and update to .36 did not resolve the issue. External mice and keyboards do work though. Any ideas?
    12-22-2015 03:19 PM
  5. chsr40's Avatar
    After several updates, I am still missing the touchpad functionality when using Continuum (both wired and wireless). I have already reported the issue, but have not yet received any feedback.
    Is there any way to reinstall the Continuum app?
    02-22-2016 01:20 AM
  6. chsr40's Avatar
    Although it is my third post in a row, I just wanted to mention that another hard reset resolved the issue.
    03-18-2016 05:23 AM
  7. Flavio76's Avatar
    Originally posted by chsr40
    Although it is my third post in a row, I just wanted to mention that another hard reset resolved the issue.
    did you used the backup or not?
    03-21-2016 08:19 AM
  8. chsr40's Avatar
    did you used the backup or not?
    I did restore my backup. Are you facing the same issue?
    I discovered that the inital failure was probably caused by a third party display adapter. I have used the same adapter after the hard reset again, but luckily the issue did not occur again.
    03-21-2016 09:28 AM
  9. grazy1982's Avatar
    I am on 10586.164 and think this is unacceptable for my untouched Lumia 950 running an official software version. I should not have to reset my main phone. its way too much hassle!

    I hope Microsoft can fix this asap
    03-29-2016 08:41 AM

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