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07-27-2014 08:03 AM
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  1. NormanM86's Avatar
    have you enabled cortana in the settings?
    I changed my region, rebooted and lo an behold, cortana was in my (other) settings.
    04-14-2014 09:23 AM
  2. anon(5408460)'s Avatar
    Still not getting Cortana.
    Keyboard is English (United States)
    Language is English (United States
    Region is United States (English)
    and Speech is English (United States)

    Any other settings I'm missing?
    turn phone off it may update then look in apps list, if not there then check for a phone update, then look in the apps list again
    04-14-2014 09:25 AM
  3. Trevor Jones's Avatar
    Other settings? as in Application settings? If so nothing in there, just the usual IE, maps, messaging, etc...
    It did a phone update after I changed region and language. No Cortana in the apps.
    04-14-2014 09:28 AM
  4. pLUSpISTOL's Avatar
    Don't Hard reset your phone you don't need to hard reset the phone mine was set to english uk for the update then I changed the all the settings mentioned by hermantj to english us and works great....
    What are we safe to revert back to afterwards? Keyboard and regional settings?
    04-14-2014 09:30 AM
  5. OHardy's Avatar
    This is so strange; I'm living in Jamaica & updated both NL920 & NL925 to 8.1 as I woke up & only the NL920 has Cortana . My wife is so happy with cortana ; I'm the techie one & without Cortana !!!
    Fixed & I'm very happy & pleased with this upgrade so far. The Droid & IOs users aren't so happy in my Department with me showing off WP8.1. lol
    msxbox likes this.
    04-14-2014 10:00 AM
  6. msxbox's Avatar
    Please more detail, i can't change us-english. English-us has 2 items ( regional format anh keyboard), not phone language.
    To get Cortana working you need to (non US)...

    1. go to settings then select language (if you have English US make sure it is listed at the top of the list, you need to long press it and choose move up if it is at the bottom, if you only have one language then you don't need to bother moving it, if you don;t have English US then select add languages and choose English US).. if it doesn't work you may need to delete the English US and add it again selecting add languages you will be asked if you want to install the language just say install or ok, also it should look something like this (RESTART PHONE)

    English (United States)
    Phone Language: enabled
    Regional format: enabled
    Speech: enabled
    Keyboard: english

    2. go to settings and then select region and change country/region to United States and you must also set regional format to United States (RESTART PHONE)

    3. go to settings and then select speech and then select speech language and change to English United States (RESTART IF NEEDED)

    then restart the phone and Cortana should be working great with the search button
    Last edited by msxbox; 04-14-2014 at 11:20 AM.
    04-14-2014 10:04 AM
  7. msxbox's Avatar
    What are we safe to revert back to afterwards? Keyboard and regional settings?
    i haven't changed the keyboard settings you can leave that as your own language, but yes you can change back and forth it works fine.....
    pLUSpISTOL likes this.
    04-14-2014 10:09 AM
  8. anon(5408460)'s Avatar
    I can't get Cortana to install on my HTC 8X but it is working fine on my Nokia 1520, all the settings etc are the same but no luck !
    Captains likes this.
    04-14-2014 10:15 AM
  9. zemanel's Avatar
    the same here.. i have htc 8x, all the settings correct and i can't get Cortana.. i made a hard reset, and nothing...
    Captains likes this.
    04-14-2014 10:21 AM
  10. miklavzg's Avatar
    I can't install Cortana on 8X as well. The problem I see is that I can't have English (US) as my phone's language & I really don't know how to set it. There must be a bug or something...

    Settings: Language
    En (US)
    Regional format:enabled
    Speech: Enabled
    Keyboard: English

    EN (UK)
    Phone language : Enabled
    Keyboard: English

    I can't remove EN UK from there...grrrr
    04-14-2014 10:24 AM
  11. zemanel's Avatar
    I can't install Cortana on 8X as well. The problem I see is that I can't have English (US) as my phone's language & I really don't know how to set it. There must be a bug or something...

    Settings: Language
    En (US)
    Regional format:enabled
    Speech: Enabled
    Keyboard: English

    EN (UK)
    Phone language : Enabled
    Keyboard: English

    I can't remove EN UK from there...grrrr
    That's the same here bah
    04-14-2014 10:27 AM
  12. Painkillerhu's Avatar
    I can't set language the English US x(
    04-14-2014 10:30 AM
  13. Painkillerhu's Avatar
    I can't set language the English US x(
    wp_ss_20140414_0002-1-.png

    I don't know why...please help me!:) I have waited for Cortana too loong:(
    04-14-2014 10:38 AM
  14. Brian McMahon's Avatar
    Click image for larger version. 

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    I don't know why...please help me!:) I have waited for Cortana too loong:(
    Now press and hold on your two other languages and remove, leave us and then reboot and check your app list
    04-14-2014 10:47 AM
  15. PBLNS's Avatar
    Am updating later (no wifi :( ) I have one question, after the update I'll set all the things in English US so I can get Cortana but after it can I get at least my keyboard back to spanish ???
    I have no problem with my phone if its in english but really need my keyboard in spanish hehehe.
    04-14-2014 10:48 AM
  16. Deepak Pujari's Avatar
    i got cortana .. i am from india
    04-14-2014 10:51 AM
  17. Painkillerhu's Avatar
    Now press and hold on your two other languages and remove, leave us and then reboot and check your app list
    But there's no possibility for the phone language at the English US. I put hungarian there to illustrate that I can change my lang to it since I have the option. But I can't delete the UK and the Hungarian language because I don't have to option to choose English US for some reason...x(
    04-14-2014 10:56 AM
  18. aditya parchuri's Avatar
    may be changing region prior to update will work i think
    04-14-2014 11:02 AM
  19. Bryan Sayas's Avatar
    I need some help here guys, everything works fine except the Store. It can't seem to connect to the store despite having a good internet connection.
    04-14-2014 11:04 AM
  20. aditya parchuri's Avatar
    how please tell me
    04-14-2014 11:06 AM
  21. fopflugel's Avatar
    Here is what i did:

    Changed speech, region and language to english( US)

    Reboot the phone
    go to "settings" wipe right to left "applications" and first thing you'll see is Cortana
    04-14-2014 11:07 AM
  22. aditya parchuri's Avatar
    i got cortana .. i am from india
    how plaese help me
    04-14-2014 11:07 AM
  23. aditya parchuri's Avatar
    I need some help here guys, everything works fine except the Store. It can't seem to connect to the store despite having a good internet connection.
    me also
    04-14-2014 11:07 AM
  24. fdruid's Avatar
    Am updating later (no wifi :( ) I have one question, after the update I'll set all the things in English US so I can get Cortana but after it can I get at least my keyboard back to spanish ???
    I have no problem with my phone if its in english but really need my keyboard in spanish hehehe.
    I'm guessing you can do this, it shouldn't be aproblem once Cortana is working. I currently have my phone with both languages, for the times when I write posts in english etc. I'm gonna do this too, after Cortana is working satisfactorily.
    PBLNS likes this.
    04-14-2014 11:08 AM
  25. msxbox's Avatar
    I need some help here guys, everything works fine except the Store. It can't seem to connect to the store despite having a good internet connection.
    i found out a while back the store is having some issues, hopefully they will resolve it soon
    04-14-2014 11:08 AM
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