07-27-2014 08:03 AM
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  1. bologni's Avatar
    I noticed my Microsoft Account Country was set to United Kingdom. The same as my phone language in WP 8.1 which I cannot change on the device. I've changed to the United States but it has not updated on the device.

    I am wondering if doing a hard reset and then reconnecting my Microsoft Account after changing my Country on it will have any affect.
    i even create a new account with us location, and nothing. Lumia 720.
    04-14-2014 05:31 PM
  2. BeatSync's Avatar
    i even create a new account with us location, and nothing. Lumia 720.
    Try downloading an additional language. Before I could only set to UK until I downloaded another...

    But now it lets me change to either, if I move the language to the top. When I put US at the top though it won't change the phone language. It is a Canadian phone from Virgin Mobile and SIM unlocked. My friend on Rogers with a 1080 has Cortana working no problem however.

    10268257_10152377649251354_501254002_n.jpg
    04-14-2014 05:43 PM
  3. Ivaylo Badinov's Avatar
    Same here with HTC 8X, but seems unbranded /European HTC's do not have US English as Phone language.
    04-14-2014 06:41 PM
  4. Ivaylo Badinov's Avatar
    \ You do not have US in the initial languages and it is before you enter your account data. I tried with a US account to download US-English but still no Phone language support. All that with the language missing is really odd. Seems it is not removed from the ROM, but it is disabled. WP 8.1 should have additional UI texts which are not present in the original ROM when you bought the phone. Where these will come from? Most of the new stuff is translated in all the other languages, which means that these texts came with the 8.1 update. So obviously US English is disabled by HTC for some unknown reason and block all further updates. Probably some legal reason is behind that, to prevent selling unbranded phones to US market and to disable certain US services outside USA.
    04-14-2014 07:05 PM
  5. bologni's Avatar
    Tried that not working. You do not have US in the initial languages and it is before you enter your account data. Also I tried with a US account to download US-English but still no Phone language support. All this language missing is really odd, seems it is not removed from the ROM it is disabled. WP 8.1 should have additional UI texts which are not present to the original ROM when you bought the phone. Where these will come from? Most of them are available in the other languages, which means that these texts came with the 8.1 update. So obviously it is disabled by HTC for some unknown reason and block all further updates. Probably some legal reason is behind that, to prevent selling unbranded phones to US market, and to disable certain US services outside USA.
    but i have a lumia 720 and have the same problem, i already downloaded other languages packs, even made a full reset, but the us english pack didn't appear at the first screen of welcome.

    Lumia 720 Argentina Movistar.
    Last edited by bologni; 04-14-2014 at 07:11 PM. Reason: autocorrect mistake
    04-14-2014 07:10 PM
  6. Tony_Offends_U's Avatar
    I'm in the US and I'm about to turn her off, she's getting in the way of my happy time.
    04-14-2014 11:05 PM
  7. msxbox's Avatar
    You do not need to change your Microsoft account region/country you only need to change the settings on your phone.... also to access quiet hours when you click the search button Cortana shows up then in the top right there are three lines stacked click this and you will have access to quiet hours and more
    04-15-2014 02:19 AM
  8. FrodoBaggins's Avatar
    Just to add to the data pool...I have Cortana on my HTC 8X, and had it since I installed 8.1. I do not live in the US, but had my region and all settings set to US before I updated, and when I first started 8.1 Cortana was ready and good to go.
    04-15-2014 02:43 AM
  9. Captains's Avatar
    Just to add to the data pool...I have Cortana on my HTC 8X, and had it since I installed 8.1. I do not live in the US, but had my region and all settings set to US before I updated, and when I first started 8.1 Cortana was ready and good to go.
    SO where does Mr Baggins Reside?

    I've done all I can to my 8X & no Cortana.....
    04-15-2014 04:21 AM
  10. hermantj's Avatar
    SO where does Mr Baggins Reside?

    I've done all I can to my 8X & no Cortana.....
    Last solution : set everything to US. That means region, language and speech.
    If you can't set your language to english-US, add 1/2 new languages. It will download them then restart your phone. check again and download english-US. Delete all the other languages and/or set english-us to the top.
    Then restart your phone. If you have Cortana perfect. If not, make a full reset (factory reset) from that state.
    Then you should have Cortana.
    04-15-2014 04:32 AM
  11. henry.gray's Avatar
    Hermantj I have tried to no prevail, although the language has downloaded for US there is no way to delete any other language that's on as well.
    Captains likes this.
    04-15-2014 04:35 AM
  12. hermantj's Avatar
    Hermantj I have tried to no prevail, although the language has downloaded for US there is no way to delete any other language that's on as well.
    Weird...
    04-15-2014 04:51 AM
  13. neil davies1's Avatar
    i got cortana working on my nokia lumia 920 in uk but cant use the store as in us i had to do a full reset
    04-15-2014 05:00 AM
  14. Igo Soares's Avatar
    Well... I'm from Brazil and to get Cortana i needed to change all config to en-us... Tip: CORTANA is in BETA test, so maybe she don't understand what you say...
    04-15-2014 05:02 AM
  15. Daniel Ratcliffe's Avatar
    Well... I'm from Brazil and to get Cortana i needed to change all config to en-us... Tip: CORTANA is in BETA test, so maybe she don't understand what you say...
    Yeah she's generally fine if I aren't covered with a thick Yorkshire accent. So long as I talk properly she generally has no issue understanding me.
    04-15-2014 05:20 AM
  16. hermantj's Avatar
    Yeah she's generally fine if I aren't covered with a thick Yorkshire accent. So long as I talk properly she generally has no issue understanding me.
    What I can say is that she understands perfectly the english-with-huge-french-accent language.
    04-15-2014 05:23 AM
  17. ali_pandeyan's Avatar
    Workss goodd.. 👍
    04-15-2014 05:42 AM
  18. Zeem Frostmaw's Avatar
    CORTANA is in BETA test, so maybe she don't understand what you say...
    Yeah, pretty much. Sadly for me a beta isn't really reliable enough for me to use regularly, though if it was reliable enough and was near perfect, it wouldn't be much of a beta. :P

    I'll give it time, let them at the very least officially release it in the UK. Hopefully the back-end improvements alone will make it worthwhile. If nothing else there's always the personalised live tile! I do love the live tile.
    04-15-2014 07:56 AM
  19. minus365's Avatar
    whatever I do, I can't get this to work :/
    04-15-2014 11:11 AM
  20. Giddora's Avatar
    I got it working in Sweden without even reading a guide.

    First updated without changing anything (Region Swedish, Language Swedish)
    After update:
    Settings - Keyboard: English (United States)
    Settings - Region - Country/Region: United States
    Settings - Regional format - match phone language
    Settings - Speech - English (United States)
    04-15-2014 03:02 PM
  21. Peter McNeill1's Avatar
    I'm on Koodo in Canada and have a unlocked Canadian branded Rogers 8x and can't change phone language to US. So it's just not unbranded/EU HTC phones with this problem.
    04-15-2014 03:26 PM
  22. Angry_Mushroom's Avatar
    If I was non-US... I'd give my Klondike Bar to get Cortana.
    04-15-2014 05:23 PM
  23. Udai Rana's Avatar
    After changing my language to English US Cortana worked but cant open my music so App anymore anyone else for the same problem please tell. Any fixes you have in mind
    04-15-2014 09:34 PM
  24. Udai Rana's Avatar
    Hermantj I have tried to no prevail, although the language has downloaded for US there is no way to delete any other language that's on as well.
    u dont need to delete the language all u need to do is move up the language ... whichever language is on top will be the default language of the phone
    04-15-2014 09:58 PM
  25. Ezequiel Aguilar's Avatar
    Sorry guys but it seems does not working all the Solutions here. Even I tried a Hard Reset and nothing. I do not know why the phone language stay in UK or Mexico and does not change to the one I select (US). It seems to me there is a bug with the Regin and the Languages. For me the Regin will superseed every other language, keyboard, speech, etc option, but in this developer edition it is not working.
    We will need to wait for another update from the WP Guys. :(
    04-16-2014 12:59 AM
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