08-12-2014 10:22 PM
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  1. cgooge14's Avatar
    I'm having the same issue... Gonna try and disable her then do a soft reset.
    04-14-2014 04:31 PM
  2. adam220891's Avatar
    hard reset fixed it for me
    04-14-2014 06:13 PM
  3. Manikanta Reddy's Avatar
    No, It wouldn't.
    Once you get the 8.1 you stay with it, there's no going back to GDR3.
    04-14-2014 09:40 PM
  4. PaulSmith9875's Avatar
    Tried the trick of disabling Cortana, reboot, soft-reset, re-enable Cortana... no joy. It seems MS know it's a problem, so I guess it'll get fixed at some point. Can't get too fussed about losing the comedy canned answers when everything else works pretty well.
    04-14-2014 10:20 PM
  5. Saikrishnaaa's Avatar
    Even same thing happening to me bro....got any solution??
    04-15-2014 01:33 AM
  6. Expression2's Avatar
    Cortana is now my best friend. She works great
    04-15-2014 01:44 AM
  7. tonybessette's Avatar
    How do you know if Cortana is not working properly? I ask the time and she gives me a big search... But she knows who's your daddy. I ask, "who am I?" and I get a bing search....what's my name, again Bing search....can I assume correctly that I need a hard reset from setting?

    Also when hard resetting...it tells you its going to erase everything and bring you back to default....i shouldn't check erase my SD card too, right? ...and when will it ask me if I want a fresh install vs a backup?
    04-15-2014 09:10 AM
  8. Anchelspain's Avatar
    Ahh... this is quite a shame :/
    I really do not want to hard-reset my phone, even less without restoring from a backup. That would mean having to install all the apps again, having to import all the exact music I want again, configuring each app one-by-one... I'm still going to give this issue a few more days to see if somebody can come up with a reliably working solution before I finally decide that a hard-reset is the only option :/
    04-15-2014 09:11 AM
  9. Anchelspain's Avatar
    How do you know if Cortana is not working properly? I ask the time and she gives me a big search... But she knows who's your daddy.
    I know it's not working well when every attempt at talking to her turns into a Bing search, unless it is a very specific command ("Remind me to call X when I get home", "Text X this and that"...).

    "Tell me a joke" simply texts me "a joke". Ouch...
    04-15-2014 09:13 AM
  10. weisscracker's Avatar
    Also just wondering I had 2 keyboard language packs installed when I did the upgrade English and Spanish. Maybe it is related to that. After doing the hard reset it only loaded back English. I manually loaded Spanish back in. Cortana is still working after loading Spanish back into the phone. Did anyone here have the issue but only had English loaded?
    iSingBass likes this.
    04-15-2014 11:07 AM
  11. Clinton_O's Avatar
    I originally started cortana from the app, but she has only given me bing searches to almost everything. I have a ATT 920, I dont want to do a hard reset just to fix this so I will also try waiting a few days to see if anyone else comes up with anything. I tried disabling and re enabling, she said absorbing the internet but is just as dumb as before. I wonder if it working depends on if you had previous dev preview builds on your phone before updating.
    04-15-2014 12:05 PM
  12. narv's Avatar
    I originally started cortana from the app, but she has only given me bing searches to almost everything. I have a ATT 920, I dont want to do a hard reset just to fix this so I will also try waiting a few days to see if anyone else comes up with anything. I tried disabling and re enabling, she said absorbing the internet but is just as dumb as before. I wonder if it working depends on if you had previous dev preview builds on your phone before updating.
    so I did the hard reset on my phone and it fixed cortana.. however on twitter, mary jo foley told someone to hard reset their phone to try and fix it and a bing engineer told her no and that it was something the bing engineers were working on server side... not sure what exactly the case is. if you want it fixed RIGHT NOW then you need to hard reset (don't restore a backup, clean install).. or if you are willing to wait a few days and see if the bing server team can fix whatever the issue is, you can.
    04-15-2014 12:08 PM
  13. Clinton_O's Avatar
    Just saw this https://twitter.com/maryjofoley/stat...26057204367360

    Edit:

    so I did the hard reset on my phone and it fixed cortana.. however on twitter, mary jo foley told someone to hard reset their phone to try and fix it and a bing engineer told her no and that it was something the bing engineers were working on server side... not sure what exactly the case is. if you want it fixed RIGHT NOW then you need to hard reset (don't restore a backup, clean install).. or if you are willing to wait a few days and see if the bing server team can fix whatever the issue is, you can.
    haha we posted the same thing at the same time
    04-15-2014 12:09 PM
  14. narv's Avatar
    haha we posted the same thing at the same time
    Great minds :)
    04-15-2014 12:15 PM
  15. Magnitude1's Avatar
    did a hard reset on a 1520. cortana now works like a charm
    04-15-2014 01:55 PM
  16. Mavee Shah's Avatar
    did a hard reset on a 1520. cortana now works like a charm
    Isn't there anyway you could suggest me...?
    04-15-2014 01:58 PM
  17. Hagenlund's Avatar
    Suddenly started working again, must've been a server side issue like they said.
    04-15-2014 02:23 PM
  18. Clinton_O's Avatar
    04-15-2014 02:31 PM
  19. blazin__'s Avatar
    Still not working in Germany. Cortana only does Bing searches whenever I try to chit-chat.
    Funny thing is, it is working on my girlfriend's L920, but not on my L925.
    04-15-2014 02:31 PM
  20. Azurus's Avatar
    Oky so it seems that a hard reset is the solution , fine with me
    now , can someone please tell me how to back up EVERYTHING onto onedrive
    And after the hard reset how to get EVERYTHING back on my phone ??
    04-15-2014 07:28 PM
  21. iosub's Avatar
    When you go to cloud storage for Cortana a Bing page shows up with and error. Maybe is true that there is a server bug ..
    04-15-2014 07:34 PM
  22. JudgeHolden's Avatar
    Tell me a joke.
    "I'm sorry, I can't find a mobile number for 'Me.'"
    Jonathan Ford likes this.
    04-15-2014 09:24 PM
  23. raghuvir singh's Avatar
    earlier i used to get a reply for "do i need an umberella", but now it directs me to the bing search. is it a server side issue or i'l have to reset my phone?
    04-16-2014 12:08 AM
  24. josh_aditya's Avatar
    she is not asking anything for me..
    04-16-2014 12:31 AM
  25. emperor_skull's Avatar
    Well she acting cool here on my 520... She sings for me and so on
    04-16-2014 12:33 AM
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