08-12-2014 10:22 PM
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  1. Mike Santagata's Avatar
    Anytime I ask Cortana a question, instead of receiving a personliazed response, I get a bing search. It's aggravating.
    For example...
    "who are you?
    brings up bing search resuls for "who are you"
    in most videos I've seen, cortana should respond by saying: I am your personal assistant... and so on and so forth.

    why is cortana not responding propely?
    jasqid likes this.
    04-14-2014 09:47 AM
  2. Jorlon's Avatar
    Have you done the setup for Cortana already?
    04-14-2014 09:51 AM
  3. Mike Santagata's Avatar
    It only asked me like three questions in the beginning, if that's what you are referring to....
    04-14-2014 09:58 AM
  4. distilledoreo's Avatar
    This is happening to me a lot. It looks like it's going to work, since I see for example, "Who are you?" in the input box as the dictation, but it quickly changes to "who are you" and defaults to a search. All other tasks work fine, but questions have not been working.
    04-14-2014 10:10 AM
  5. Jas00555's Avatar
    For some reason, mine won't tell me what the fox says, even though I got it to work in the emulator. Other than that, mine has been working mostly fine.
    04-14-2014 10:14 AM
  6. Blakey.'s Avatar
    Unfortunately, it's looking like a hard reset with a fresh install is the answer. I just did one and Cortana now does searches properly for me.
    04-14-2014 10:15 AM
  7. TheKingsEighth's Avatar
    Unfortunately, it's looking like a hard reset with a fresh install is the answer. I just did one and Cortana now does searches properly for me.
    So did you reset your whole phone to do this? If you do this do you loose all your app installs?
    04-14-2014 10:28 AM
  8. Blakey.'s Avatar
    So did you reset your whole phone to do this? If you do this do you loose all your app installs?
    That is what I did. And yes. However, the redesigned store allows you to see what apps you have previously installed and go through and select all that you'd like to reinstall. I just took a screenshot of how my homescreen was so I'd know how to arrange it again.
    04-14-2014 10:31 AM
  9. TheKingsEighth's Avatar
    Just got a new 1520 so I'm hesitant to do the reset. Did you do the reset from the settings?
    04-14-2014 10:59 AM
  10. Blakey.'s Avatar
    Just got a new 1520 so I'm hesitant to do the reset. Did you do the reset from the settings?
    Yes. Initially I tried a soft reset and it didn't work, so I did a full reset from the settings. Just make sure you have photos backed up to OneDrive along with anything else you want backed up. Just in case. I did a fresh install and am getting it all set back up now, but I am glad I did. I'm also pretty sure the Podcasts app wasn't present on my initial install, and now it is. And now my comma key has disappeared like it was supposed to in the keyboard.
    04-14-2014 11:02 AM
  11. weisscracker's Avatar
    Mine is behaving like this also. No Witty responses. I also have a comma key on my keyboard. Was the comma key suppose to go away?
    04-14-2014 11:12 AM
  12. Blakey.'s Avatar
    Mine is behaving like this also. No Witty responses. I also have a comma key on my keyboard. Was the comma key suppose to go away?
    Could have sworn mine went away. It's back though. Perhaps it was just one of the keyboards that didn't have it for email or something. Admittedly, I mostly use an iPhone. But after a full reset, Cortana works completely for me now.
    04-14-2014 11:14 AM
  13. weisscracker's Avatar
    Did you reset with the 3 button hold down approach or did you use the UI button in Settings->About->Reset Your Phone
    04-14-2014 11:22 AM
  14. Blakey.'s Avatar
    Did you reset with the 3 button hold down approach or did you use the UI button in Settings->About->Reset Your Phone
    ​The one in settings.
    04-14-2014 11:23 AM
  15. JimmyRespawn's Avatar
    I wish I could use it guess I have to reset my phone again.
    04-14-2014 11:25 AM
  16. Ed Boland's Avatar
    Seriously? We have to do a hard reset to get Cortana working all the way?
    04-14-2014 11:28 AM
  17. Highdefjunkie's Avatar
    Same here. Even though I put in my notepad my Wife name and such when I say who is my wife she searches bing.
    04-14-2014 11:31 AM
  18. ashram's Avatar
    Patience seems to work best...2 hours after I installed 8.1, and playing with cortana, JUST now she wanted to learn more about me.... 2 hours later.
    04-14-2014 11:31 AM
  19. Blakey.'s Avatar
    I don't know if that's the only way to make it work. That's just the only thing that worked for me after going through all the different setting and trying different things.
    04-14-2014 11:33 AM
  20. Highdefjunkie's Avatar
    Patience seems to work best...2 hours after I installed 8.1, and playing with cortana, JUST now she wanted to learn more about me.... 2 hours later.
    ​Yeah, now it's working. I think it has to "learn you".
    04-14-2014 11:41 AM
  21. weisscracker's Avatar
    I can also confirm. Nokia Lumia 925. Did a hard reset and now Cortana replies with the witty responses. Now onto getting all my apps back on my phone.
    04-14-2014 11:49 AM
  22. Martin_Jani's Avatar
    I can also confirm. Nokia Lumia 925. Did a hard reset and now Cortana replies with the witty responses. Now onto getting all my apps back on my phone.
    And app content is deleted or restored ?
    04-14-2014 11:57 AM
  23. theroyboy44's Avatar
    I really don't want to do a hard reset!!! If anyone can confirm if she starts doing her witty comments after waiting without hard reseting that'll be awesome! If it starts working for me ill let you guys know
    04-14-2014 12:01 PM
  24. narv's Avatar
    So I wonder if this is because we opened Cortana (I say we because I assume it's how everyone did it the first time) by the search button first and not the app. Cortana is currently only doing bing searches, but when I tried opening the app she actually "absorbed the internet" and everything. I am at work now so I can't really test it though I tried the text version and it only did a bing search but im not sure if she only does that on text anyway. I wonder if we turn her off and get to the bing search and back on if she would work. will have to test when I get home.
    04-14-2014 12:02 PM
  25. Ed Boland's Avatar
    I can also confirm. Nokia Lumia 925. Did a hard reset and now Cortana replies with the witty responses. Now onto getting all my apps back on my phone.
    Did you have to re-download all the updates? It seems like doing a hard reset (factory reset?) would restore everything to "factory settings" as in way back before GDR3 and everything... Am I wrong?
    04-14-2014 12:02 PM
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