1. Jchicken's Avatar
    Hi, I'm not in the US but have changed my settings to enable Cortana, and it works as normal when the phone is unlocked. However it won't work from the lock screen. I have checked that the work above lock check box is checked and still can't figure it out.

    Any ideas?

    Thanks heaps
    04-19-2014 04:52 AM
  2. Ashhar Hasan's Avatar
    When the phone is locked you have to hold the search button to get her to activate.
    04-19-2014 04:55 AM
  3. Jchicken's Avatar
    Thanks but I tried that. Slightly stuck and confused...trying to avoid a hard reset, any other ideas welcome!
    04-20-2014 04:23 AM

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