1. Acbuono5's Avatar
    Hi guys and gals,

    I was just wondering if anyone has experienced Cortana's trip planner feature? If I recall, she is supposedly to gather information from confirmation emails regarding your flight and give you status updates, weather info, etc. Does she start giving reminders and status updates a day or several hours before?
    05-05-2014 03:00 PM
  2. ven07's Avatar
    Do you live in the US?
    05-05-2014 10:02 PM
  3. Acbuono5's Avatar
    Yep, I'm flying over to Europe and it will be my first time flying since wp8.1/cortana so I'm just curious what should I expect.
    05-06-2014 11:17 AM
  4. ven07's Avatar
    Hmm someone had asked this about India.. I dont think she will cover Europe just yet as she is not available over there.. Or she will, but not as specific as you would like
    05-06-2014 07:48 PM
  5. neall141's Avatar
    Yes, it worked for my recent trip. First, when I booked the flight (via Orbitz), Cortana saw the confirmation emails come in and asked me if I wanted her to track the flights. When I opened Cortana on the day of the flights, it had an itinerary with flight status, how long it will take to get to the airport with current traffic and the weather of my destination. Same for my return flight. It was really nice because I didn't have to open multiple apps or searches to get the same info. It was all there for me.
    ven07, Jazmac and jwinch2 like this.
    05-08-2014 06:38 AM
  6. Vikram Murkute's Avatar
    Yes, it worked for my recent trip. First, when I booked the flight (via Orbitz), Cortana saw the confirmation emails come in and asked me if I wanted her to track the flights. When I opened Cortana on the day of the flights, it had an itinerary with flight status, how long it will take to get to the airport with current traffic and the weather of my destination. Same for my return flight. It was really nice because I didn't have to open multiple apps or searches to get the same info. It was all there for me.
    Where do you live and which email id did the confirmation come in to? was it microsoft/hotmail or gmail/others? I have been trying to figure out the Cortana Trip planner for a while but to no avail.
    05-11-2014 04:14 AM
  7. NarcoSleepy's Avatar
    I am having an issue with this as well. I tried to book via Orbitz, but was having problems, so I booked directly from the airline. I have confirmation emails, but I can't figure out how to get Cortana to recognize them. A link in the email tries to open an iCalendar (*.ics) object (Apple or Google format?). Is there any way to get Cortana to recognize this?
    05-12-2014 07:15 PM
  8. realwarder's Avatar
    I booked a Delta flight and didn't get asked to track...
    05-12-2014 09:50 PM
  9. xconomicron's Avatar
    I booked a Delta flight and didn't get asked to track...
    I noticed that Cortana will ask if the flight is only a couple days out. I had a flight scheduled for Boston a couple of days ago...however I made the flight like 3weeks ago. Cortana asked me if I wanted to track a couple of days before. Flight was Delta. Used Orbitz to buy the tickets.
    05-12-2014 09:56 PM
  10. slipslip's Avatar
    I just traveled and was curious what would happen, too. Unfortunately, Cortana did not find my flight info on her own, despite me having a couple of emails about the flight on my phone. The only thing I can think of is that I did not book the flight myself--my wife did, so she got the confirmation emails and forwarded them to me. That might be why Cortana didn't pick up on them.

    I was able to get Cortana to give me some trip information by searching for the flight itself, on the day of the trip. I typed out the flight number "AA ####" for American Airlines. She showed a card with the flight information, and right under it, it has a link for "Show AA #### updates". If you press that, it will then show up in your interests page. The card tells you if the flight is on time and then has a nice graphic table with the departure times, airport codes, gate number, etc. (You can try this yourself with any random flight number...)

    This is definitely something that could be improved in Cortana over time. Surely there are key terms in flight confirmation emails that she could search for, such as "Record Locator". This should work even if you didn't make the flight reservation yourself, or it was reserved a long time ago. Or even if you are just picking someone up from the airport and they forward you their confirmation email.
    05-13-2014 02:15 PM
  11. xconomicron's Avatar
    I just traveled and was curious what would happen, too. Unfortunately, Cortana did not find my flight info on her own, despite me having a couple of emails about the flight on my phone. The only thing I can think of is that I did not book the flight myself--my wife did, so she got the confirmation emails and forwarded them to me. That might be why Cortana didn't pick up on them.

    I was able to get Cortana to give me some trip information by searching for the flight itself, on the day of the trip. I typed out the flight number "AA ####" for American Airlines. She showed a card with the flight information, and right under it, it has a link for "Show AA #### updates". If you press that, it will then show up in your interests page. The card tells you if the flight is on time and then has a nice graphic table with the departure times, airport codes, gate number, etc. (You can try this yourself with any random flight number...)

    This is definitely something that could be improved in Cortana over time. Surely there are key terms in flight confirmation emails that she could search for, such as "Record Locator". This should work even if you didn't make the flight reservation yourself, or it was reserved a long time ago. Or even if you are just picking someone up from the airport and they forward you their confirmation email.
    Not sure what was wrong because around Easter, Cortana ALSO found my sister's itinerary and asked to track it. This was forwarded to me by my mother which was forwarded from my sister. It was a Delta itinerary as well booked by Travelocity.
    05-13-2014 03:51 PM
  12. neall141's Avatar
    It was my Office 365 work email.
    05-13-2014 04:58 PM
  13. bbennett40's Avatar
    When I first set Cortana up, she found confirmations from American Airlines and asked if I wanted her to track them. However, recently, my sister was flying in and she forwarded her itinerary to me, but Cortana never picked it out of my email to track it.
    05-13-2014 06:16 PM
  14. Acbuono5's Avatar
    From reading all of these posts it seems like a hit or miss which hopefully the team working on cortana will improve before the "beta" tag is removed.
    05-13-2014 09:23 PM
  15. Geronimo928's Avatar
    Any updates on Cortana trip planner? Had a shocking revelation this past weekend on my way back to the airport my wife's S4 was tracking all the flight info :-O and when on google maps it displayed flight departure time and asked if she would like to see the email with flight itinerary. After my eyes widening..I wondered...why is Cortana not tracking this for me? What's the "formula" for getting this to track properly on WP? For a second I thought....perhaps the time has come for me to move on from this platform.
    11-17-2014 08:39 PM

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