1. duk3togo's Avatar
    Does anyone have the following problem? As of last night both search and cortana tile are not working. When ever I search or click on the suggestions Cortana gives me nothing happens(in other words the links can not be clicked). I've turned off my phone like 3 times and nothing. I am about to do a soft reset and see if something happens. Oh and for a bonus it crashes almost all the time now.
    05-30-2014 11:26 AM
  2. mark233's Avatar
    Yeah. Cortana is in limbo here. Can't search
    05-30-2014 11:44 AM
  3. Panathas's Avatar
    I think they prepare for an update. That's why yesterday cortana had some new features for a short time.
    05-30-2014 12:59 PM
  4. TozyJay's Avatar
    I'm having this same problem - anybody else find a solution?
    05-30-2014 03:35 PM
  5. duk3togo's Avatar
    No I've tried soft reset but nothing. I don't even know if this has even if MS is aware.
    05-30-2014 04:23 PM
  6. colinkiama's Avatar
    Have you tried launching Cortana from the app list?
    05-30-2014 04:41 PM
  7. TozyJay's Avatar
    Have you tried launching Cortana from the app list?
    Just tried - no dice. :/
    05-30-2014 04:56 PM
  8. colinkiama's Avatar
    Just tried - no dice. :/
    It's time for a HARD RESET
    05-30-2014 05:07 PM
  9. duk3togo's Avatar
    Have you tried launching Cortana from the app list?
    The search works but you can't rap anything and if you scroll it crashes...
    05-30-2014 05:09 PM
  10. deustree625's Avatar
    Thank God, I thought it was only my phone. This sucks Cortana was working so well before, actually made me excited about my current phone!
    05-30-2014 06:35 PM
  11. duk3togo's Avatar
    Thank God, I thought it was only my phone. This sucks Cortana was working so well before, actually made me excited about my current phone!
    LOL, I thought it was mine as well until some of these responses...
    05-30-2014 07:50 PM
  12. duk3togo's Avatar
    Cortana is back online everything is working 100%... Woo!!!
    05-30-2014 07:54 PM
  13. armandojv's Avatar
    I did a hard reset and it began to work fine. I needed it anyways, 32GB of storage and I only had 3GB left. Now I am good to go.
    05-30-2014 07:59 PM
  14. TozyJay's Avatar
    Ended up having to do a hard reset. Not an ideal solution but it works now!
    05-30-2014 10:22 PM
  15. Christopher Shaun Hope's Avatar
    Had the same problem. I did a phone reset and it fixed it. Windows Phone 8.1 will set your phone up the last way you had it. It places the tiles back where they were before the rest.
    05-30-2014 10:41 PM
  16. duk3togo's Avatar
    Ended up having to do a hard reset. Not an ideal solution but it works now!
    You didn't have to it just fixed itself on its own.... :/
    05-30-2014 11:16 PM

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