08-29-2016 10:56 AM
69 123
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  1. mikeycl's Avatar
    hello guys, i've been trying this, but with no results. Maybe because i am not actually in the uk, i live in Argentina (south america) but the thing is that if i write something, like "hello cortana" she answers me, but if i talk to the cell, she always say "i'm sorry, i didn't catch that" and i talk loud and clear... i already follow this post step by step, but... no results. any thoughts?
    Are you trying to use the UK or US Cortana?

    Double check that all your settings match according to the table in my second post and ensure that the language pack has downloaded and is set as the top most language as desribed above. it would then be worth restarting the phone trying the steps again and seeing what happens.

    also it can be worth in the speech settings setting it to US you'll then see a check box that says "Improve recognition for non-native speakers" it may be worth checking or unchecking it depending on it's state when you get to it and then switching back to your language.
    08-07-2014 03:25 AM
  2. jayd100's Avatar
    its working.. thanks :D
    08-07-2014 08:17 AM
  3. bologni's Avatar
    hey mikey thanx for your answers, but i still can't get cortana work properly. Maybe because my microsoft account (outlook.com) was set to the US. But i've already change that. So, no cortana for me. But maybe somebody help that info! Thanx!
    08-07-2014 10:42 AM
  4. bologni's Avatar
    Sorry, me again.
    Now im stuck at step 4.
    When i'm in the "us" the phone recognize everything i said, but no cortana, when i put everything to UK, i have cortana, but don't recognize nothing, but if i type, yes. enough for me, bye cortana! thanx for your support mikey!
    08-07-2014 06:20 PM
  5. boxa72's Avatar
    Sorry, me again.
    Now im stuck at step 4.
    When i'm in the "us" the phone recognize everything i said, but no cortana, when i put everything to UK, i have cortana, but don't recognize nothing, but if i type, yes. enough for me, bye cortana! thanx for your support mikey!


    Yeah I gave up n just used US for the full Cortana experience until Microsoft fix this issue
    08-07-2014 06:24 PM
  6. mikeycl's Avatar
    Sorry, me again.
    Now im stuck at step 4.
    When i'm in the "us" the phone recognize everything i said, but no cortana, when i put everything to UK, i have cortana, but don't recognize nothing, but if i type, yes. enough for me, bye cortana! thanx for your support mikey!
    Sorry it's a bit of a late reply but just one thing you may want to check.

    Set the speech to US and make sure the "Improve recognition for non-native speakers" box is unchecked then switch back.

    I had a play with this setting yesterday and with the option on and speech then set to UK, Cortana refused to listen to me. As soon as i turned it back off and went to UK she started listening again.
    bologni and beershark like this.
    08-08-2014 03:00 AM
  7. bologni's Avatar
    OMG!!!! MIKEEE!!! THANXXX
    lol

    my god, this was really frustrating, but... but... now i have a fully working Cortana! that was the thing, i had to uncheck the non-native box first!

    Thank you for your answers Mike, someday i'll invite you a beer! hehehe thank you!
    08-08-2014 11:14 AM
  8. mikeycl's Avatar
    OMG!!!! MIKEEE!!! THANXXX
    lol

    my god, this was really frustrating, but... but... now i have a fully working Cortana! that was the thing, i had to uncheck the non-native box first!

    Thank you for your answers Mike, someday i'll invite you a beer! hehehe thank you!
    Glad it worked. I'll hold ya to that beer.

    Now if only Microsoft saw this and offered me a job :P
    bologni likes this.
    08-08-2014 11:23 AM
  9. Skamath's Avatar
    hello guys, i've been trying this, but with no results. Maybe because i am not actually in the uk, i live in Argentina (south america) but the thing is that if i write something, like "hello cortana" she answers me, but if i talk to the cell, she always say "i'm sorry, i didn't catch that" and i talk loud and clear... i already follow this post step by step, but... no results. any thoughts?
    That's exactly what I get
    Ditto So the solution was to change it all back to US. If the speech setting is UK it doesnt work at all. If I change it to US it was Puckin ferfectly ;) :D

    I went from 8.1 US Cortana to 8.1 Update preview and changed over to Australian Cortana. Could not get her to work. Tried this, and she works now!
    I defiantly think it may be caused by local data. Clearing it and starting again worked for me fine!
    Mr TripleHelix or OP can you please enlighten us on the "clean slate" theory. I would like to train up Cortana as an ozzie assistant not US or UK. I am running it on L1020 8.1(proper) with DP GDR1.
    08-09-2014 02:01 AM
  10. NMCynthia's Avatar
    Thank you ... that fixed part of my problem with Cortana. I can now get Traffic Updates and Weather near me, which I could not turn on before. The thing that I still badly need and cannot get is Quiet Hours. In both Settings and Cortana I get a page that says: "To use Quiet Hours, you'll need to make sure Cortana is turned on, battery saver isn't conserving power at the moment, and Driving Mode isn't active. Go to Settings to make any needed changes.". Of course the phone wizards at Verizon had no clue what to do, and there is no help to be had at WindowsPhone.com. Any clues would be appreciated.
    08-09-2014 01:43 PM
  11. beershark's Avatar
    Thanks Mikey,


    That really helped - especially unticking the non-native English before going back to the UK.....


    I am based in the UK and have been running Cortana with the US settings on my 925 and now 930. When Cortana was released for the UK I was excited about being able to have her here in the UK and correctly regionalised.

    It took a while to get her working and on many occasions I had a few issues getting her going with interests and actually understanding any chit / chat - all she would do were the basic non-Cortana commands like CALL or TEXT which is where your article helped!


    HOWEVER, the functions below DO NOT work on the UK region / Cortana but when I switch back to the US it does. I have reverted several times and resetting but no joy.


    - "Do an impression" (Doesnt work in the UK region for me)
    - "Track a flight" (Doesnt work in the UK region for me))
    - Interests - in the UK it will only show UK Headlines, World Headlines and Entertainment Headlines. I have set "Windows Phone", "Porsche", "Surface Mini" under news interests and she returns NOTHING whilst in UK mode but a constant stream when switched to the US

    Has anyone else got the same issues regarding "do an impression", "track flight" or other "interests" not showing up....?

    I am really tempted to revert back to Jen in the US and suffer a slight lack of regionalisation and Fahrenheit ;)

    I am running a Nokia 930, UK, EE with Update 1
    08-10-2014 08:24 PM
  12. Pranshul Sood's Avatar
    ok ill try
    08-10-2014 08:43 PM
  13. boxa72's Avatar
    I FINALLY got her working but after all that it's a bit disappointing that she's shackled like that :(

    Update- yeah it wasn't f#ckin worth the effort. She's shackled to the point of imbecility!!! I'm going back to US settings which I bet the majority of peeps are doing anyway n all Microsoft will be getting outta this is misrepresented/misinterpreted data. They should've just released a Beta in all English speaking regions and amassed a s#itload of data!!!
    Last edited by boxa72; 08-13-2014 at 01:07 AM.
    08-13-2014 12:51 AM
  14. mikeycl's Avatar
    - Interests - in the UK it will only show UK Headlines, World Headlines and Entertainment Headlines. I have set "Windows Phone", "Porsche", "Surface Mini" under news interests and she returns NOTHING whilst in UK mode but a constant stream when switched to the US
    Thats odd i have full functionality with interests etc. everything i add and change reflects that nad is updated quite regularly.

    One thing to check and try is to go to bing.com and sign in then switch over to the US version. It'll then allow you to check your interest setup. Try changing something there and ensuring that it updates on Cortana on your phone.
    08-13-2014 08:32 AM
  15. Skamath's Avatar
    Thats odd i have full functionality with interests etc. everything i add and change reflects that nad is updated quite regularly.

    One thing to check and try is to go to bing.com and sign in then switch over to the US version. It'll then allow you to check your interest setup. Try changing something there and ensuring that it updates on Cortana on your phone.
    After a few trial and errors, I decided to get out of PFD and get back to 8.1 and wait all over again for the GDR1. guess what!!!
    I thought I will give it one more try and changed the Keyboard to ENG(UK) Language to ENG Aus, Country to AUS and reginal Format to Eng Aus.After all the restarts it said It doesn't speak my language. Then I changed the speech setting to ENG(UK) from US and it started working.

    Surprisingly there is ENG (INDIA) and no English AUS even if eng is the first language and Aus along with IND is included in this trial.

    Strange but it is working ok atm with occasional BING results (annoying). It would show bing results when you ask simple math calculation.

    I will try your suggestions. Atleast she might get used to me even when the official GDR1 hits Aus. :)

    P.S Also Mike in my previous post I had requested the clean slate theory. How do you work it. I dont have the option in your step 6 to delete local data. Just cant locate it!!
    Last edited by Skamath; 08-14-2014 at 03:29 AM. Reason: P.S
    08-14-2014 02:35 AM
  16. mikeycl's Avatar
    P.S Also Mike in my previous post I had requested the clean slate theory. How do you work it. I dont have the option in your step 6 to delete local data. Just cant locate it!!
    Sorry for the delay in replying had last week off work and been playing catchup with everything.

    Carrying on.....

    It's not so much a clean slate for all of cortana/preferences. All it does is delete anything pertaining to cortana and your settings from the local cache on the phone. I'm guessing the option is there when switched off to help easily free up space if you weren't planning on using Cortana for whatever reason (every MB counts on a mobile device after all).

    Suffice it to say in that clearing that cache you're forcing Cortana to fully download everything to do with her settings and your preferences from scratch. This then seems to clear up any issues with chat chat and interests not working as they should be.

    As for the option to delete the local cache not being there it should be displayed in the location specified provided Cortana has been turned off and the handset restarted.

    I can see you got the language and region settings right in the end. I have added a table in the second post outlining the correct settings needed to make Cortana work in the countries she is available in and will try to keep it up to date as more become available or change status from alpha to beta etc.

    Also need to put this out there can anyone provide me with the correct settings for China and i will get that updated?
    08-19-2014 05:39 AM
  17. boxa72's Avatar
    On one of my spontaneous urges I just changed Cortana back to all Native Aussie settings bar Speech, which I set to UK n I retained everything without having to delete anything (if that makes sense). So I guess in saying that Microsoft have ironed out all the initial problems although Cortana now sounds robotic as opposed to Jens voice.
    Sent from Lumia 930
    08-19-2014 06:00 AM
  18. mikeycl's Avatar
    On one of my spontaneous urges I just changed Cortana back to all Native Aussie settings bar Speech, which I set to UK n I retained everything without having to delete anything (if that makes sense). So I guess in saying that Microsoft have ironed out all the initial problems although Cortana now sounds robotic as opposed to Jens voice.
    Sent from Lumia 930
    I have to admit I am not too keen on the UK speech voice. Sometimes she sounds ok but she is still very robotic but that is being worked on. I really would like the option to use Jen as she sounded more normal even to me as a Brit
    08-19-2014 06:02 AM
  19. boxa72's Avatar
    I have to admit I am not too keen on the UK speech voice. Sometimes she sounds ok but she is still very robotic but that is being worked on. I really would like the option to use Jen as she sounded more normal even to me as a Brit

    Yeah I don't know how long I'll be able to listen to that annoying voice lol it's not that I don't like UK voices, I just can't cop how robotic she sounds. Hopefully they'll remedy that quickly
    08-19-2014 06:05 AM
  20. mikeycl's Avatar
    Yeah I don't know how long I'll be able to listen to that annoying voice lol it's not that I don't like UK voices, I just can't cop how robotic she sounds. Hopefully they'll remedy that quickly
    I can handle the robotic stuff it just bugs me that very few people in this country speak in the way she does any more. That voice/dialect really is a minority thing here especially in London.
    08-19-2014 06:15 AM
  21. boxa72's Avatar
    I can handle the robotic stuff it just bugs me that very few people in this country speak in the way she does any more. That voice/dialect really is a minority thing here especially in London.

    I can't handle it much more bro lol she just isn't the same n like u said I really do hope they give us the choice. It might be ok wen she has full functionality but I can't get her to do impressions, tell me a story or any other funny stuff 😞
    08-19-2014 06:39 PM
  22. Skamath's Avatar
    Sorry for the delay in replying had last week off work and been playing catchup with everything.

    Carrying on.....

    It's not so much a clean slate for all of cortana/preferences. All it does is delete anything pertaining to cortana and your settings from the local cache on the phone. I'm guessing the option is there when switched off to help easily free up space if you weren't planning on using Cortana for whatever reason (every MB counts on a mobile device after all).

    Suffice it to say in that clearing that cache you're forcing Cortana to fully download everything to do with her settings and your preferences from scratch. This then seems to clear up any issues with chat chat and interests not working as they should be.

    As for the option to delete the local cache not being there it should be displayed in the location specified provided Cortana has been turned off and the handset restarted.

    I can see you got the language and region settings right in the end. I have added a table in the second post outlining the correct settings needed to make Cortana work in the countries she is available in and will try to keep it up to date as more become available or change status from alpha to beta etc.

    Also need to put this out there can anyone provide me with the correct settings for China and i will get that updated?
    In the US speech settings unchecking the native users box somehow made cortana more responsive in the UK speech for me. I dont understand how that makes a difference as the check box was for US speech and not UK speech.
    08-21-2014 05:32 PM
  23. mikeycl's Avatar
    In the US speech settings unchecking the native users box somehow made cortana more responsive in the UK speech for me. I dont understand how that makes a difference as the check box was for US speech and not UK speech.
    Yeah i don't get that either but it makes a difference either way.
    08-22-2014 03:15 AM
  24. BOOMTING's Avatar
    Hi, I'm running just 8.1/Cyan (so no PFD or anything) in the UK with my region and language settings set to the US. My Cortana doesn't ask me my name, or go through the initial questions... I've had to manually put in my name twice (when I first set her up, and just now following the instructions at the top of this thread), and nothing.

    How do I fix it?
    08-23-2014 03:30 PM
  25. mikeycl's Avatar
    Hi, I'm running just 8.1/Cyan (so no PFD or anything) in the UK with my region and language settings set to the US. My Cortana doesn't ask me my name, or go through the initial questions... I've had to manually put in my name twice (when I first set her up, and just now following the instructions at the top of this thread), and nothing.

    How do I fix it?
    Hey just playing catchup after the long weekend.

    Just to confirm are the interests or chit-chat working normally?
    08-26-2014 04:55 AM
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