1. monkeysaintfun's Avatar
    My Cortana just doesn't work..

    I try to say something to her whether it's a simple command or a complex phrase or even something I want her to search the web for and all I get is the bottom changes from "Listening" to "Thinking" and she just says:

    "Sorry, I didn't get that."

    Search for "..."
    When I change my region, language and speech settings to US as I am speaking the "Listening" at the bottom changes to the words I am saying, but that doesn't happen for the UK version. I have done a full reset and even triple checked my settings but still nothing :(

    Any suggestions to fix this annoying issue that makes Cortana absolutely useless, it seems like she can't recognise any words via speech as typing the commands in works fine.
    Shoubhik Banerjee likes this.
    08-06-2014 08:58 AM
  2. monkeysaintfun's Avatar
    Quick update. I disabled Cortana and restarted my phone, then tried to use the old bing search system and the voice recognition still doesn't work, yet when I switch my Language in Speech to United States it works perfectly!! Is there any way to delete the United Kingdom speech that is installed on my phone and reinstall it as I think that is the issue here :(
    08-06-2014 09:05 AM
  3. liamgdoherty's Avatar
    Currently experiencing exactly the same issue. US Cortana works perfectly. UK Cortana doesn't recognise any speech prompt.
    08-07-2014 05:20 AM
  4. svknet's Avatar
    I observed same issue in India. I have selected speech as English UK. When I speak, it identifies my words. But no results for my words :(
    08-07-2014 05:44 AM
  5. switch side method's Avatar
    All you got to do guys is change region, keyboard and language to American settings. All 3 of these needs to be resetted one by one. Make sure that all the settings are on the top. For instance...when you select english/american keyboard make sure you hold and press on English keyboard..this will be removed putting the american/english at the top. Do this with all 3 settings and it will work. I did it and I live in England. Works fine for me
    08-07-2014 05:51 AM
  6. Prudhvi Raj's Avatar
    It's been the same with me too.. Doesn't even recognize a single word.. It stays in listening mode and then jumps to thinking.. Finally it says sorry didn't get that..
    08-07-2014 05:54 AM
  7. Prudhvi Raj's Avatar
    All you got to do guys is change region, keyboard and language to American settings. All 3 of these needs to be resetted one by one. Make sure that all the settings are on the top. For instance...when you select english/american keyboard make sure you hold and press on English keyboard..this will be removed putting the american/english at the top. Do this with all 3 settings and it will work. I did it and I live in England. Works fine for me
    You are right.. But the problem we are discussing is about Cortana alpha in India..
    08-07-2014 05:57 AM
  8. monkeysaintfun's Avatar
    You are right.. But the problem we are discussing is about Cortana alpha in India..
    No we aren't mate, I am based in the UK. Also this is a Cortana bug not a region specific one so users of the Indian and Canadian alpha could also get the same issue.
    08-08-2014 06:22 AM
  9. monkeysaintfun's Avatar
    All you got to do guys is change region, keyboard and language to American settings. All 3 of these needs to be resetted one by one. Make sure that all the settings are on the top. For instance...when you select english/american keyboard make sure you hold and press on English keyboard..this will be removed putting the american/english at the top. Do this with all 3 settings and it will work. I did it and I live in England. Works fine for me
    But then you end up with American Cortana and she gives the temperature in Fahrenheit ect. Also I don't seem to get traffic alerts in the American mode :(
    08-08-2014 06:24 AM
  10. hotmilkgt's Avatar
    I thought Cortana only works in the US right now?
    08-08-2014 11:33 AM
  11. monkeysaintfun's Avatar
    I thought Cortana only works in the US right now?
    If you are on the developer preview build of WP 8.1 GDR1 then you get Cortana in the US as a Beta and an Alpha for Canada and India
    08-08-2014 11:35 AM

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