1. Mahmood03's Avatar
    I got my windows 8.1 update yesterday. Everything looks fine but this is weird that I don't have cortana on it.
    The os version: 8.10.12393.890
    Firmware revision number: 3051.50009.1424.0008

    Does anyone know what could be the reason or can anyone give me a solution for not having cortana on Windows 8.1?

    Thanks
    08-21-2014 12:37 PM
  2. Subserved_Meteor's Avatar
    Do you have your region set to United States? And if so... Try going to settings and swiping to the right to "applications" you should see Cortana there and be able to turn it on. Hope this helps 😊
    08-21-2014 12:47 PM
  3. Mahmood03's Avatar
    I've tried already those steps and also it has Lumia Cyan software on it. I am not sure if it has Cortana on this version.
    08-21-2014 12:53 PM
  4. mfcengland's Avatar
    I finally got cyan last night on my 925 on 3uk. I changed every setting on the phone from English (UK) to English (US) and I got Cortana.
    08-21-2014 01:03 PM
  5. naveen felix's Avatar
    First follow the steps by order.
    1.region->us
    2.language->eng(us)
    3.speech->eng(us)
    If nothing seems okay Do a reset..!
    08-21-2014 01:04 PM
  6. Mahmood03's Avatar
    Yes, i did those steps now and they had an update while I downloaded the eng(us) speech but still no Cortana :(
    08-21-2014 01:26 PM
  7. mfcengland's Avatar
    Yes, i did those steps now and they had an update while I downloaded the eng(us) speech but still no Cortana :(
    Don't forget to change your keyboard to US
    08-21-2014 01:50 PM
  8. Mahmood03's Avatar
    I've deleted all the keyboard except English(US)
    08-21-2014 01:55 PM
  9. Aniket Mhatre's Avatar
    And switch on your location too
    Nokia Lumia 925 India
    08-21-2014 01:56 PM
  10. Mahmood03's Avatar
    yea I did. Can anyone send me the screenshot of where cortana is located on the application settings?
    08-21-2014 02:05 PM
  11. Aniket Mhatre's Avatar

    Nokia Lumia 925 India
    08-21-2014 02:07 PM
  12. Mahmood03's Avatar
    wp_ss_20140821_0002.jpg
    Still no improvement
    08-21-2014 02:13 PM
  13. DennisvdG's Avatar
    Make sure the english keyboard is at the top!
    08-21-2014 02:15 PM
  14. Mahmood03's Avatar
    Yea thats the only keyboard I have enabled. I found one thing. The time zone is automatically set to Bogota,Lima, Quito.
    08-21-2014 02:27 PM
  15. Mahmood03's Avatar
    wp_ss_20140821_0003.jpgClick image for larger version. 

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    I did but as you can see the time zone is set to some other area. i dont know if I need to change it
    08-21-2014 02:28 PM
  16. Aniket Mhatre's Avatar
    Your location is off
    Nokia Lumia 925 India
    08-21-2014 02:37 PM
  17. Mahmood03's Avatar
    Solved it. The display language was English (UK) on top. So I changed it to English (US) on top.
    Thanks
    08-21-2014 02:37 PM
  18. EC Translating Services's Avatar
    I got my windows 8.1 update yesterday. Everything looks fine but this is weird that I don't have cortana on it.
    The os version: 8.10.12393.890
    Firmware revision number: 3051.50009.1424.0008

    Does anyone know what could be the reason or can anyone give me a solution for not having cortana on Windows 8.1?

    Thanks
    Mine neither.
    Language is on US English
    Keyboard has US English/Italian/simplified qwerty chinese
    System on US english
    Region Taiwan

    Cortana has disappeared. I realized just now because i heard others claiming they had similar issues and noticed it is not there. It won't be missed anyways. I just want my keyboard inputs in place.....apparently Microsoft is a bit late on that (not much, just 4 years late).

    Cheers
    08-23-2014 02:30 AM
  19. greenspot's Avatar
    Solved it. The display language was English (UK) on top. So I changed it to English (US) on top.
    Thanks
    Read every post carefully so you will noy miss a thing.
    08-23-2014 02:36 AM
  20. Lumia920UK's Avatar
    Do you really have to change the time zone to US?
    09-15-2014 05:22 AM
  21. SamNerd's Avatar
    I am having the exact problem as you.. :(
    11-14-2014 06:54 AM
  22. David Van Ryn's Avatar
    Did anyone find a solution for this, i live in Belgium, and no matter what i do or change in region, language, and keyboard settings, cortana never show's up, only the "regular" voice commands. it also does not show up in app-list or app settings (swipe to left in settings). It drives me crazy, i wantz Cortana to tell me bed-site story's :(
    12-05-2014 09:47 PM
  23. neo158's Avatar
    Mine neither.
    Language is on US English
    Keyboard has US English/Italian/simplified qwerty chinese
    System on US english
    Region Taiwan

    Cortana has disappeared. I realized just now because i heard others claiming they had similar issues and noticed it is not there. It won't be missed anyways. I just want my keyboard inputs in place.....apparently Microsoft is a bit late on that (not much, just 4 years late).

    Cheers
    I can see your problem straight off, the region is set to Taiwan and that needs to be set to US in order to get the Beta version of Cortana.
    12-10-2014 08:09 AM

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