1. Stephen Barr's Avatar
    Cortana was installed on my Nokia 820 during a recent software update.
    However, it does not appear as an application and there is no 'settings' icon on the top right hand corner of the screen so I'm unable to configure it or turn it off.
    I really don't want or need it at the moment so any help would be much appreciated.
    09-10-2014 03:31 PM
  2. Skamath's Avatar
    Cortana was installed on my Nokia 820 during a recent software update.
    However, it does not appear as an application and there is no 'settings' icon on the top right hand corner of the screen so I'm unable to configure it or turn it off.
    I really don't want or need it at the moment so any help would be much appreciated.
    I think you can see it in app listing as well in the settings of your phone. Tap on settings. swipe left or right to go into applications. Cortana likes it on top ;) LOL

    Tap on it and you see a toggle switch to turn it off. Hope it helps
    ven07 likes this.
    09-10-2014 03:43 PM
  3. ven07's Avatar
    I think you can see it in app listing as well in the settings of your phone. Tap on settings. swipe left or right to go into applications. Cortana likes it on top ;) LOL

    Tap on it and you see a toggle switch to turn it off. Hope it helps
    Best possible answer :D
    09-10-2014 03:53 PM
  4. Pete's Avatar
    You can also hit the search button on the phone and type "Cortana settings" into the search box (it'll appear in the suggestions dropdown as soon as you get to "corta, so pretty quick to get to).

    You can quickly get to any settings in the phone doing this.
    09-11-2014 03:43 AM
  5. Stephen Barr's Avatar
    Thank you for your replies folks but the problem as I mentioned in my original post is that it doesn't appear in my App listings and there is no settings (three bar) icon to allow me to configure it.
    o Aperture o I did a search of 'Cortana Settings' only to be told that Cortana was not available in my region (Hertford UK) so why is she talking to me and why can I not make her stop but my thanks to you anyway for taking the trouble to help me?
    09-11-2014 07:33 AM
  6. Pete's Avatar
    Ok Stephen. Cortana is currently only available in the UK if you're in the "Preview for Developers" program. If you go into settings->about, you should see the version of software. For Cortana in the UK, this should be "Windows Phone 8.1 Update". The "Update" part at the end is important in that this is the first update after 8.1.

    If you're not in the Preview for Developers, then it's a fairly simple procedure to set up. This basically means that you'll get updates early - you don't have to be an actual developer.

    You're saying that Cortana won't stop talking - this may indicate that you have the Narrator feature turned on.

    Read here for what Narrator is, how to use it, and how to turn it off.

    http://www.windowsphone.com/en-GB/Ho...ne?signin=true
    mikeycl likes this.
    09-11-2014 08:16 AM
  7. Stephen Barr's Avatar
    Thanks again o Aperture o....I am running Windows Phone 8.1 but NOT update so perhaps when the first update to 8.1 becomes available it may solve my problem. I've also tried VolumeUp+WindowsKey with no effect and Narrator is switched OFF.
    Thanks for your continued interest and support and best wishes from the UK.
    Steve.
    09-12-2014 12:45 PM

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