12-05-2014 07:27 AM
27 12
tools
  1. greenspot's Avatar
    I have lumia 925 running wp 8.10.14176 dev preview. Now i noticed that cortana is not available. I turn location on, settings are correct. Please anyone can help me. Settings screenshot attached, thanks heru


    Sent from my RM-892_im_mea3_230 using Tapatalk
    Attached Thumbnails wp_ss_20141006_0001.png  
    10-06-2014 12:24 AM
  2. rockstarzzz's Avatar
    Go to Settings -> Check for Update. You should have an update to install first.
    10-06-2014 07:40 AM
  3. greenspot's Avatar
    I have latest update installed

    Sent from my RM-892_im_mea3_230 using Tapatalk
    10-06-2014 12:23 PM
  4. greenspot's Avatar
    Please can anybody help me
    10-09-2014 02:37 PM
  5. ice8lue's Avatar
    I have the same problem... did you find a solution?
    10-13-2014 09:56 AM
  6. a5cent's Avatar
    Did you go into the application settings and enable Cortana?
    10-13-2014 09:58 AM
  7. greenspot's Avatar
    I have the same problem... did you find a solution?
    Not yet
    10-13-2014 02:17 PM
  8. greenspot's Avatar
    Did you go into the application settings and enable Cortana?
    There is no cortana in settings
    10-13-2014 02:18 PM
  9. a5cent's Avatar
    There is no cortana in settings
    If you go into settings, you can see based on the header that it has two panes, system and applications. Swipe left and you'll see the application settings. Cortana is the first entry in that list.
    10-13-2014 05:47 PM
  10. greenspot's Avatar
    Yes i do and there is no cortana
    10-14-2014 03:49 PM
  11. OHardy's Avatar
    Guys change your keyboard to US English.
    10-14-2014 03:52 PM
  12. a5cent's Avatar
    I suspect you've just got to reboot your device. Power off the phone, reboot, then check if Cortana is in your app list.
    10-14-2014 05:57 PM
  13. greenspot's Avatar
    Guys change your keyboard to US English.
    Even though i use only English US keyboard, cortana still not available.
    Reboot also doesn't work
    10-17-2014 01:12 PM
  14. a5cent's Avatar
    I use Cortana outside the U.S. The keyboard language doesn't matter.

    What matters is:

    a) OS version (at least WP8.1)
    b) Region (U.S.)
    c) Language (English U.S.)
    d) Might also want to set speech language just to be sure (English U.S)

    Cortana should now appear in the app list. If not, then reboot. To launch Cortana from the search button you must also activate her in the application settings.

    That has worked on every phone I've ever used. You sure you've got/done that all correctly?
    Last edited by a5cent; 10-19-2014 at 03:45 PM. Reason: formatting
    10-17-2014 05:32 PM
  15. Suicide Stacey's Avatar
    I think I know what the op is doing wrong....

    Make sure American English is ABOVE English on region and keyboard settings
    10-17-2014 06:41 PM
  16. a5cent's Avatar
    I think I know what the op is doing wrong....



    Make sure American English is ABOVE English on region and keyboard settings


    Could be. Region setting is just a drop down list box, and the keyboard doesn't matter, but for phone language, English (U.S.) must be at the top. In the screenshot it looks like that is correct however.
    10-18-2014 02:45 AM
  17. greenspot's Avatar
    I use Cortana outside the U.S. The keyboard language doesn't matter.



    What matters is:

    a) OS version (at least WP8.1)

    b) Region (U.S.)

    c) Language (English U.S.)
    d) Might also want to set speech language just to be sure (English U.S)



    Cortana should now appear in the app list. If not, then reboot. To launch Cortana from the search button you must also activate her in the application settings.



    That has worked on every phone I've ever used. You sure you've got/done that all correctly?
    Sure i do all correctly, but no cortana pn setting.
    Also put us english above other, but no luck
    10-18-2014 06:24 AM
  18. M Mark's Avatar
    Go to Speech settings, choose any language other than English (US) then choose English (US) again.

    Sent from my 41716VG using Tapatalk
    10-19-2014 02:09 PM
  19. greenspot's Avatar
    Go to Speech settings, choose any language other than English (US) then choose English (US) again.

    Sent from my 41716VG using Tapatalk
    Tried this trick but no luck 😒
    10-20-2014 04:56 AM
  20. Dirtcrunch's Avatar
    I have the exact same problem. Region, language, keyboard, speech: every option is correctly set (US English) to enable Cortana. Very frustrating to find no Cortana in my app-list, nor in my settings>applications screen. The latest update is installed, and DP is enabled.

    Note-worthy: at the launch of DP, I have tried this before and then it did work. Back then I eventually chose the advantages of my own language over the benefits that Cortana brings. I changed the language back to Dutch and Cortana obviously disappeared. Because there are more and more functions added to Cortana every day, I recently changed my mind. Mostly because I am planning to upgrade my Lumia 520 to Lumia 830 anyway. My 520 can become my phone for experimenting with new features, like Cortana. But this time changing the settings didn't work.

    So no luck so far. Are there any other tricks other than the above mentioned?
    10-20-2014 09:09 AM
  21. Dirtcrunch's Avatar
    Additional question to my comment: is it possible that Cortana can only be enabled/disabled once?
    Last edited by Dirtcrunch; 10-20-2014 at 11:23 AM.
    10-20-2014 09:27 AM
  22. a5cent's Avatar
    Additional question to my comment: is it possible that Cortana can only be enabled/disabled once?
    I've activated/deactivated it at least three times, so I'd say no.

    In my experience, Cortana appears in the app list even when other settings are misconfigured (like having location services deactivated). That she's missing from the app list is what I find most unusual.
    10-20-2014 12:46 PM
  23. greenspot's Avatar
    I've activated/deactivated it at least three times, so I'd say no.

    In my experience, Cortana appears in the app list even when other settings are misconfigured (like having location services deactivated). That she's missing from the app list is what I find most unusual.

    In my experience, Cortana appears in the app list even when other settings are misconfigured (like having location services deactivated). That she's missing from the app list is what I find most unusual.
    This is very frustrating, i didn't find Cortana on app list nor on application settings
    10-20-2014 03:11 PM
  24. greenspot's Avatar
    Note-worthy: at the launch of DP, I have tried this before and then it did work. ?
    Can you explain me about above quote? My,English is not too good, sorry
    10-20-2014 03:14 PM
  25. a5cent's Avatar
    This is very frustrating, i didn't find Cortana on app list nor on application settings
    If I were you I'd probably try out the official MS support site. This is the site for the UK:

    Support | Windows Phone How-to (United Kingdom)

    There's a "contact us" button at the bottom. I'd try that out and see if you get any further. Let us know what you find out!
    banger696 likes this.
    10-20-2014 03:17 PM
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