1. eruptflail's Avatar
    Cortana isn't listening to me anymore.

    What I mean is, I'll use her speech recognition function and the app just closes out. When I use her in the messaging app (well the voice recognition feature) it says "Sorry I didn't hear anything." However, it's not my microphone, because I can talk to people on the phone just fine.

    I tried turning Cortana on and off and that didn't help. Any suggestions?

    I'm using a L925 with the latest updates for 8.1 that ATT has.

    I also don't really want to reset my phone... I've done soft resets and turning the device on/off. Resetting my phone just takes so dang long.
    05-15-2015 01:53 PM
  2. ven07's Avatar
    At some point you might have to come to grips with the fact that the only option you have left is to do a hard reset
    05-15-2015 03:59 PM
  3. RumoredNow's Avatar
    Is data connection unrestricted for her? Did you check all the settings around this?

    Sometimes there are regional server issues that can effect Cortana's abilities.

    If it is a persistent problem either Hard Reset as ven07 suggests or talk to her about shoes and handbags for a while. Get's my wife primed to hear me...
    ven07 likes this.
    05-15-2015 08:55 PM
  4. eruptflail's Avatar
    Yeah, I'm hard resetting. She's starting to grey out the remind button when I type things in. -grumble- Microsoft -grumble-

    It certainly can't be data if I use her on both Wi-Fi and cellular.
    RumoredNow likes this.
    05-16-2015 10:01 AM
  5. eruptflail's Avatar
    Okaaaaay. This didn't work at all. I did a hard reset and she's still doing the same thing with voice recognition.
    05-16-2015 11:16 AM
  6. Captain Offensive's Avatar
    a) sorry to hear a hard reset hasn't helped but b) thanks for saying as my 640 is doing the same and i was thinking of resetting that this evening! I won't bother now! :-)
    05-20-2015 10:18 AM
  7. nTrud3r's Avatar
    dat title tho.
    It could just be a bug with your current version of WP or maybe a hardware issue with your phone model, I'm really not sure about this problem.
    05-20-2015 11:00 AM
  8. Paul Germaine's Avatar
    Won't Listen? Half the time she can't even understand what I'm saying! My 925's fairly old, maybe she reacts better on the 930 or 830? Not as good as Siri, by half
    05-21-2015 04:18 AM
  9. wasim sallam's Avatar
    I had same problem with my L920,
    did you tried to use voice in other apps? (voice recorder or like that)
    it maybe a problem with the secondary mic.
    sometimes it can be because the dust on the mic or like that,,
    05-23-2015 03:00 AM
  10. eruptflail's Avatar
    I'm thinking you're right. Shazam doesn't work nor does bing's music find feature. I expect an error code, not just a closed out app -smh-

    It still doesn't work and hasn't for a while.
    05-30-2015 08:12 PM

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