The Windows 10 April 2018 update has arrived! Get the new Dell XPS 15, starting at $999.99
  1. tejazz's Avatar
    Hi there,
    I live in India and after installing Windows 10 yesterday, and found that Cortana is not available in my region yet.

    I've tried changing all of the following to United States/US English and restarting my PC, but the option to enable/disable Cortana is still greyed out in the search bar settings.
    - Region
    - Keyboard
    - Speech
    - Language
    - Time Zone
    - Bing settings (from website)

    Anyone from outside a supported region successfully enable Cortana yet?
    Last edited by tejazz; 07-31-2015 at 09:24 AM.
    07-31-2015 07:58 AM
  2. ericmackrodt's Avatar
    Same problem here. Updated Windows 8.1 Pro in Portuguese-Brazilian to Windows 10 Pro in Portuguese-Brazilian then changed EVERYTHING to English (United States). I mean, I'm 100% sure I changed everything, looked at many posts on the web, tried everything and I can't get Cortana to work!!
    My Windows is 110% en-US now.
    Do you think that maybe it's because the installation was originally in Portuguese?
    I'm a bit frustrated with this, my Windows Phone was in Portuguese then I changed it to English and Cortana worked perfectly.
    07-31-2015 09:42 AM
  3. tejazz's Avatar
    Do you think that maybe it's because the installation was originally in Portuguese?
    Exactly what I was thinking. Maybe Windows Update sensed that I was in an unsupported region, and did not download the Cortana component of the Windows 10 OS. I wonder if reinstalling from the ISO might fix it, but I'm too lazy to go through that amount of hassle.
    07-31-2015 11:32 PM
  4. jojoe42's Avatar
    Exactly what I was thinking. Maybe Windows Update sensed that I was in an unsupported region, and did not download the Cortana component of the Windows 10 OS. I wonder if reinstalling from the ISO might fix it, but I'm too lazy to go through that amount of hassle.
    You need to go to Update & Recovery > Windows Update > Optional Features and make sure you download the speech recognition package for English US. Make sure all your other settings are in check and then reboot! I changed regions on my en-nz install to get Cortana on my SP2 successfully and that was what I missed before
    07-31-2015 11:53 PM
  5. ericmackrodt's Avatar
    Do you mean "Update & Security"?
    There's no Optional Features there, only Advanced Options.
    Also, I've downloaded the speech recognition in en-US.
    08-02-2015 03:27 AM
  6. tejazz's Avatar
    You need to go to Update & Recovery > Windows Update > Optional Features and make sure you download the speech recognition package for English US. Make sure all your other settings are in check and then reboot! I changed regions on my en-nz install to get Cortana on my SP2 successfully and that was what I missed before
    Just like joejoe42, I didn't find Optional Features under Windows Update, but a search for it showed that it was in System > Apps and Features > Manage Optional Features. However, all the English US and UK speech, ocr, handwriting, and text-to-speech features were already installed.

    I then tried setting everything to English UK (no restart), and the option to enable Cortana was no longer grayed out! I then enabled Hey Cortana and everything, but it appears that the UK version of Cortana doesn't do any nifty things like singing a song, telling a joke, etc., but instead opens up the browser with search engine results of whatever was recognized.

    Wonder why the same steps aren't working for US Cortana, though.
    08-02-2015 04:13 AM
  7. tejazz's Avatar
    [...] the UK version of Cortana doesn't do any nifty things like singing a song, telling a joke, etc., [...]
    Weird, these started working after some time. However, UK Cortana sounds less 'fun' than Jen Taylor's Cortana -- especially the impressions -- but maybe it's just me.
    08-03-2015 01:17 AM
  8. ericmackrodt's Avatar
    I tried setting everything to English UK, didn't work. So I downloaded the ISO in English (US), reinstalled Windows and it worked.
    This shouldn't be necessary, Microsoft really dropped the ball here.
    tejazz likes this.
    08-03-2015 10:26 AM
  9. Allissey's Avatar
    Strange, changed from Lumia 930 to Lumia 950 with backup: Cortana worked with changing region language settings. Last week had to completely reinstall windows 10 without backup due to other errors: those errors are gone, but can't get Cortana to work anymore with all region and language settings properly set. Annoying. Followed all suggestions above. Anybody a clue what could do the trick?
    03-05-2016 07:22 AM

Similar Threads

  1. Has Cortana stopped working in the UK?
    By Windows Central Question in forum Ask a Question
    Replies: 6
    Last Post: 08-07-2015, 11:33 PM
  2. Groove doesn't stream from OneDrive
    By gedmurphy in forum Windows 10
    Replies: 6
    Last Post: 08-07-2015, 03:15 PM
  3. Replies: 6
    Last Post: 08-06-2015, 09:52 AM
  4. EE launches new Euro Pass to let you use 4G abroad from just 3 per day
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 07-31-2015, 07:42 AM
  5. Replies: 2
    Last Post: 07-31-2015, 05:23 AM
LINK TO POST COPIED TO CLIPBOARD